Robotics Field Service Engineer – Palletizing Systems

Paycom; Vancouver (WA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Job summary

Columbia Machine, Inc./Columbia Okura, LLC is seeking an Experienced Technician for on-site technical service of robotic palletizing systems in Vancouver, WA. The role requires extensive travel (around 70%) to support installation, commissioning, and ongoing service.

You will educate customers, troubleshoot remotely, and ensure systems run reliably while maintaining safety and quality standards. A strong background in PLCs and control systems is essential, with on-site mentoring for customer

Qualifications

• High school diploma or GED required.
• Vocational or technical training required.
• Associate’s degree or vocational/technical school degree preferred.

Responsibilities

• Provide technical customer service and support during installation, commissioning and servicing of robotic palletizing equipment.
• Supervise local electricians and assembly personnel during installation to ensure proper electrical and mechanical setup.
• Test equipment post-installation to verify correct operation and alarm states.
• Finalize system commissioning and train customers on operating the equipment.
• Support sales by recommending parts and maintenance solutions based on service insights.
• Document project requirements and communicate status updates, including on-site changes, in reports and manuals.

Skills

Analytical

Project/Process Management

Computer/Technical

Written and Oral Communication

Clerical/Secretarial

Education

High School diploma or GED

Vocational or technical training

Associate’s degree or vocational/technical school degree

Tools

PLC Programming

OXPA software

Microsoft Office Suite

Job description

Columbia Machine, Inc./Columbia Okura, LLC is seeking an Experienced Technician for on-site technical service of robotic palletizing systems in Vancouver, WA. The role requires extensive travel (around 70%) to support installation, commissioning, and ongoing service.

You will educate customers, troubleshoot remotely, and ensure systems run reliably while maintaining safety and quality standards. A strong background in PLCs and control systems is essential, with on-site mentoring for customer