Robotics Deployment & Customer Success Lead

Noble Machines, Inc; Sunnyvale (CA); On-site; USD 230,000 - 300,000; Full time

Job summary

Noble Machines, Inc. is seeking a Customer Success & Deployment Leader to build and lead the team that takes our robots from contract to reliable operation at customer sites. You will own outcomes from pilots to fleet-scale, and serve as the bridge to engineering, autonomy, product, and service teams.

You will ensure readiness for rugged construction, mining, and energy sites, while driving value, renewals, and expansions. This is a high-ownership role with frequent travel.

Qualifications

• 12+ years in customer success, professional services, field engineering, or deployment leadership.
• Proven experience moving robotic or autonomous hardware out of R&D and into commercial production.
• Experience building and leading distributed, field-based teams.
• Knowledge of robot autonomy, simulation and sim-to-real validation, and industrial safety standards.

Responsibilities

• Build and lead a deployment organization with program managers, field engineers, and customer success managers.
• Own deployments end-to-end from site assessment to steady-state operations.
• Define deployment readiness standards for safety, reliability, uptime, and performance.

Skills

Customer success

Deployment leadership

Field engineering

Robotics

Autonomous systems

Executive presence

Commercial sense

Travel readiness

Education

MBA

Job description

Noble Machines, Inc. is seeking a Customer Success & Deployment Leader to build and lead the team that takes our robots from contract to reliable operation at customer sites. You will own outcomes from pilots to fleet-scale, and serve as the bridge to engineering, autonomy, product, and service teams.

You will ensure readiness for rugged construction, mining, and energy sites, while driving value, renewals, and expansions. This is a high-ownership role with frequent travel.