Robotics Data Operations Manager — Shift Lead

Amazon Inc.; San Francisco (CA); Vor Ort; USD 149.000 - 222.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Paid time off

Parental leave

Zusammenfassung

Amazon.com Services LLC is seeking a Manager of Robotics Data in San Francisco to lead a 20–30 person data collection team. You will own the data delivery, throughput, and quality targets, while identifying initiatives to increase capacity and efficiency.

Close collaboration with researchers, software/hardware engineers, and the Ops team will be essential to prioritize and execute projects. The role requires strong program management, vendor coordination with 3P teams, and the ability to hire,

Qualifikationen

• 2+ years of people management experience.
• 5+ years of operations experience.
• Experience with continuous improvement processes.
• Proficient with Word and Excel to create reports.

Aufgaben

• Set the team's priorities for the Data Ops team. Own the team's throughput, quality, and safety metrics.
• Partner with 3P to mentor and coach data collectors. Own data delivery, key initiatives, and process improvement.
• Serve as an essential point of contact for the Data Flywheel team. Interact with researchers, software and hardware engineers, and the Ops team on prioritization and project execution.
• Manage daily floor operations: staffing, work allocation, and escalation of issues on robotics. Create reports and track project/process metrics.
• Capacity planning and build capacity: Forecast the demand of the data based on research plan, plan for the ops capacity, and identify bottleneck.
• Identify repetitive problems from data operations and initiate new technical and operational programs to de-bottleneck the issues systematically.
• Drive process optimization and improvement projects in quality and productivity across the data collection workflow. Partner with cross-functional teams and DC Tech Leads to improve tooling and processes.
• Partner with vendors on managing the 3P team. Review vendor performance at regular cadence and ensure productivity and quality deliverables are met.
• Manage expectations of multiple stakeholders across teams within the program. Present team metrics and write-ups in business review meetings.
• Support hiring, onboarding, and training of new team members, including conversion of high-performing contractors to full-time roles.

Kenntnisse

People management

Operations leadership

Reporting & metrics

Program management

Ausbildung

Bachelor's degree

Tools

Word

Excel

Jobbeschreibung

Amazon.com Services LLC is seeking a Manager of Robotics Data in San Francisco to lead a 20–30 person data collection team. You will own the data delivery, throughput, and quality targets, while identifying initiatives to increase capacity and efficiency.

Close collaboration with researchers, software/hardware engineers, and the Ops team will be essential to prioritize and execute projects. The role requires strong program management, vendor coordination with 3P teams, and the ability to hire,