Robotics Clinical Educator & Live-Procedure Support

PROCEPT BioRobotics K.K.; Kentucky; On-site; USD 90,000 - 120,000; Full time

Job summary

PROCEPT BioRobotics is seeking a Clinical Specialist to deliver product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. You will help ensure optimal OR workflow, troubleshoot live cases, and provide in‑service education to surgeons and staff.

Frequent travel is required as you partner with Sales to grow utilization, support program excellence, and maintain meticulous case logs and documentation in Salesforce.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload cases logs as required to centra

Job description

PROCEPT BioRobotics is seeking a Clinical Specialist to deliver product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. You will help ensure optimal OR workflow, troubleshoot live cases, and provide in‑service education to surgeons and staff.

Frequent travel is required as you partner with Sales to grow utilization, support program excellence, and maintain meticulous case logs and documentation in Salesforce.