Robotic Surgical Specialist - Training & Field Support

PROCEPT BioRobotics; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

PROCEPT BioRobotics is seeking a Clinical Specialist to deliver product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, assist with installations and software updates, and drive procedural efficiency across accounts.

You will partner with Sales to identify utilization opportunities, onboard surgeons, and maintain thorough case logs while sharing insights with Marketing and R&D to inform product enhancements.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2-4 years clinical experience preferred.
• Strong interest in medical devices and robotics.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users.
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting.
• Provide in-service and field support, including installations and software updates.
• Execute procedural scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify opportunities for utilization growth and account retention.
• Collaborate with team members to drive program efficiency and ensure regulatory compliance.
• Support marketing and training events, including setup and presentations.
• Gather and relay customer insights to Marketing and R&D for product improvements.
• Maintain accurate case logs, expenses, and administrative documentation in Salesforce.
• Upload case logs to central repository for all cases supported.
• Track surgeon progression through onboarding milestones.
• Ability to travel 75% or greater as necessary.

Skills

Communication skills

Educator/teacher

Presentation skills

Education

Bachelor’s degree or equivalent experience

2-4 years clinical experience

Job description

PROCEPT BioRobotics is seeking a Clinical Specialist to deliver product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow, assist with installations and software updates, and drive procedural efficiency across accounts.

You will partner with Sales to identify utilization opportunities, onboard surgeons, and maintain thorough case logs while sharing insights with Marketing and R&D to inform product enhancements.