Robotic Surgery Clinical Specialist - Training & Field

PROCEPT BioRobotics Corporation; New York (NY); On-site; USD 97,000 - 119,000; Full time

Job summary

PROCEPT BioRobotics Corporation in New York is seeking a Clinical Education Specialist to deliver product training and clinical education to surgeons, staff, and new users, and to support live procedures for optimal OR workflow.

You will install software, provide in-service and field support, coordinate scheduling, and work with Sales, Marketing, and R&D to improve products, with travel up to 75% and a path to grow within the company.

Qualifications

• Bachelor’s degree or equivalent experience
• 2-4 years clinical experience preferred
• Achieve clinical proficiency to cover a case independently within 60 days after Aqua Academy training, with possible 30 days coaching if needed

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case logs, expenses and administrative documentation in Salesforce
• Upload case logs to central repository for all cases supported
• Track surgeon progression through onboarding and competency milestones

Skills

Strong communicator

Engaging educator

Collaborative team player

Education

Bachelor’s degree or equivalent experience

Job description

PROCEPT BioRobotics Corporation in New York is seeking a Clinical Education Specialist to deliver product training and clinical education to surgeons, staff, and new users, and to support live procedures for optimal OR workflow.

You will install software, provide in-service and field support, coordinate scheduling, and work with Sales, Marketing, and R&D to improve products, with travel up to 75% and a path to grow within the company.