Roanoke Store Manager III — Multi-Location Leader

GOODWILL INDUSTRIES OF THE VALLEY WORKS INC; Roanoke (VA); On-site; USD 56,000 - 69,000; Full time

Job summary

GOODWILL INDUSTRIES OF THE VALLEY WORKS INC is seeking a Store Manager to oversee daily operations at our Roanoke store(s), drive profitability, and ensure customer service excellence. You will manage staff, schedules, cash handling, and compliance with company policies while maintaining a welcoming donation and shopping environment.

Reporting to the Donated Goods Operations Leadership, you will coach and develop team members, monitor performance, control expenses, and collaborate with

Qualifications

• Minimum of 2 to 5 years of retail management experience.
• Associate degree in business, management, or related field.
• Ability to obtain first aid and CPR certification.

Responsibilities

• Oversee retail operations to achieve net income goals and drive revenue.
• Manage labor costs and ensure adherence to budget and policies.
• Provide coaching, interviews, onboarding, and performance reviews.
• Ensure staff are trained within established timelines and uphold customer service standards.
• Lead multi-location oversight where applicable and maintain brand standards.

Skills

Interpersonal skills

Basic math

Positive attitude

Education

Associate degree in business or management

Job description

GOODWILL INDUSTRIES OF THE VALLEY WORKS INC is seeking a Store Manager to oversee daily operations at our Roanoke store(s), drive profitability, and ensure customer service excellence. You will manage staff, schedules, cash handling, and compliance with company policies while maintaining a welcoming donation and shopping environment.

Reporting to the Donated Goods Operations Leadership, you will coach and develop team members, monitor performance, control expenses, and collaborate with