Roaming Task Force Manager

Sand-Hospitality; Saint Cloud (MN); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health and Welfare (Medical, Dental, V

Disability & Life Insurance

Voluntary Term Life

401k

Paid Holidays and PTO

HSA and FSA

Job summary

Sand Hospitality LLC. is seeking a Task Force General Manager to provide leadership and support to properties during transitions or needs. You will direct all hotel functions in line with company policies, aiming for guest, employee, and owner satisfaction plus revenue goals.

Frequent travel is required. This full-time exempt role offers a competitive compensation package of $75–$80K plus annual increases and extensive benefits, including medical, dental, vision, disability, life insurance,

Qualifications

• High School Diploma or GED is required.
• 3+ years of General Manager experience.
• Bachelor’s Degree in Hospitality Management preferred; 5+ years GM experience a plus.
• Supervisory experience over 25+ associates.
• Willing to travel to properties; frequent travel required.

Responsibilities

• Oversee day-to-day hotel operations and analyze performance data.
• Implement brand and service strategy to exceed guest expectations and drive revenue.
• Recruit, hire, train and coach property staff.
• Lead yield management discussions with Revenue Manager to maximize RevPAR.
• Ensure budget adherence and control expenses across the property.
• Leverage loyalty and sales programs for corporate and third-party bookings.
• Respond to guest feedback, resolve issues, and strengthen guest relationships.
• Communicate with VP and Hotel Leadership Team; promote teamwork and goals.
• Maintain cash controls and internal controls; train staff accordingly.
• Collaborate with accounting to ensure timely financial reporting and collections.
• Conduct routine property inspections for cleanliness and maintenance.
• Enforce safety and security procedures across the property.
• Partner with HR and department managers for leadership development.
• Engage with local community to build relationships.
• All other duties as assigned.

Skills

Leadership

Budgeting

Staff coaching

Recruiting

Guest satisfaction

Communication

Education

High School Diploma or GED

Bachelor’s in Hospitality Management

Job description

The Task Force General Manager provides daily leadership and support to properties during transition or whenever a property has a need. They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee satisfaction, owner satisfaction, and revenue and profitability goals. Assignment length will vary based on the need of the property. This position works in conjunction with Hotel Leadership Team to accomplish the mission. Responsibilities include hiring, training, budgeting, sales and timely reporting. The position requires flexibility in scheduling and the ability to travel to any location to fulfill an assignment.Frequent travel is a requirement of this position.

This is a full-time exempt position. We offer a competitive total compensation package of $75-$80K including annual performance based increases and the following benefits:

• Health and Welfare (Medical, Dental, Vision, Health Savings Account and Flexible Spending Accounts)
• Company Paid Short and Long-Term Disability, Basic Life, and AD&D
• Voluntary Term Life
• Retirement Benefits (401k)
• Time Off Benefits (Paid Holidays, PTO)

ESSENTIAL FUNCTIONS:

1. 1. Coordinate, direct and manage day-to-day hotel operations. Analyze reports and tools to monitor success and identify areas of further opportunity.
2. 2. Ensure implementation of brand and Sand Hospitality LLC., service strategy and initiatives with the objective of exceeding guest expectations and increasing profit and market share.
3. 3. Responsible for recruiting, interviewing, hiring, training and coaching assigned property management and staff.
4. 4. Identify and act upon opportunities to achieve maximum RevPar through yield management strategies and maintain communication with Revenue Manager.
5. 5. Hold property leadership team accountable for strategy execution. Making sure expenses are maintained in accordance within the budget outline.
6. 6. Provide expertise in utilizing Brand loyalty and sales programs targeting corporate and third party booking segments.
7. 7. Responds appropriately to guest complaints, solicits feedback and builds relationships as a means to continuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term.
8. 8. Provides ongoing communication and updates with VP and Hotel Leadership Team. Demonstrate positive teamwork in order to accomplish all goals.
9. 9. Ensures proper cash controls and other internal controls are in order to protect company assets by making sure all associates are properly trained on procedures.
10. 10. Works directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner. This includes but is not limited to daily reports, invoices, month-end information, and any special requests. Also ensures that all accounts receivable or other payments due are promptly followed up on and collected.
11. 11. Conducts routine inspections to ensure the cleanliness and maintenance of the hotel.
12. 12. Understands, promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
13. 13. Work with Human Resources, DHO and Department Managers to provide leadership as needed, regularly assessing performance, onsite training and provide positive recognition and coaching/mentoring and counseling as necessary.
14. 14. Being active in the local community to build strong relationships with local officials, businesses and customers.
15. 15. All other duties as assigned.

REQUIREMENTS:

• Required: High School Diploma or G.E.D., minimum of 3 years General Manager Experience.
• Preferred: Bachelor’s Degree in Hospitality Management or 5 years of General Management Experience, preferably within multiple hotels and markets.
• Supervisory/management experience of 25+ associates.
• Ability to drive and travel to properties as needed, frequent travel required.
• Must have flexibility to adjust to scheduling needs to meet business needs.
• Candidate can be located in MN, IA, WI, IL or NB with close proximity to an airport.

TOTAL REWARDS:

Discover a full-time, fully benefited, exempt role with an estimated compensation range of $80,000. This opportunity includes a comprehensive benefit plan that offers medical, dental, vision, life insurance, short-term and long-term disability, voluntary life, AD&D, FSA, HSA, generous PTO, and a competitive 401(k) plan. Expect to work 40+ hours per week, including nights and weekends as needed. Join us and be part of a dynamic team dedicated to your growth and well-being!

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EEO/M/F/Vet/Disabled

Qualifications

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Leader

Inspires teammates to follow them

Education

Associates or better.

High School or better.

Experience

Preferred

1 year:

Food & Beverage Management Experience

5 years:

Hotel Management or Related Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.