ROAM Response Team Officer MIL

Allied Universal; Nashville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k

Flexible schedules

Paid training

Employee discounts

Job summary

Allied Universal is hiring a ROAM Response Team Officer to provide incident-response support at sports, concerts, and special events. You may patrol on foot, bicycle, or motorized vehicle, depending on venue and deployment, and may prepare reports or assist with evictions as needed.

The role requires strong observation, de-escalation, and communication skills, with a focus on safety and service. Flexible part-time schedules make this position ideal for students or those seeking dynamic event

Qualifications

• High School diploma or equivalent is required.
• Active or retired law enforcement status or MOS related to law enforcement preferred.
• Ability to operate radio/console equipment.
• Demonstrated ability to interact cordially and communicate with the public.
• Strong written and spoken communication skills.
• Ability to think critically and assess situations quickly.
• Attention to detail and teamwork are essential.

Responsibilities

• Perform roaming security patrols of designated areas at events, on foot or in vehicle.
• Watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Sound alarms or call police or fire department in case of fire or unauthorized entry.
• Warn violators of client rules and remove prohibited items.
• Control access to restricted areas and monitor entrances/exits.
• Observe departing personnel to prevent theft and ensure proper removal of property.
• Respond to incidents as directed by client, managers, and law enforcement.
• Request law enforcement assistance as needed and assist as requested.
• Investigate incidents and prepare reports; maintain logs as required.
• Assist customers, employees, and visitors in a courteous, professional manner.
• Make emergency notifications as necessary per site orders.
• Provide productivity and safety recommendations to management.

Skills

Communication

De-escalation

Critical thinking

Observation

Teamwork

Attention to detail

Education

High School diploma or equivalent

POST Certified / law enforcement background

Bachelor’s degree in criminal justice

Associate’s degree in criminal justice

Military service related to law enforcement

Tools

Radio communication equipment

Surveillance systems

Reporting software

Job description

Overview

Company Overview:

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!

Job Description

Allied Universal® Event Services, an Allied Universal® Company, is hiring a ROAM Response Team Officer. The Roam Response Team Officer will provide incident-response teams at client venues for sports, concerts, and special events. This role may be on foot, bicycle or motorized vehicle depending on venue and deployment. The ROAM Response Team Officer shall respond to incidents either observed or called in from command post, in support of regular security personnel and on-duty law enforcement. The ROAM Response Team Officer may be required to compose reports, be part of eviction teams and deter criminal activity and misconduct.

RESPONSIBILITIES:

• Perform roaming security patrols of designated areas at special events, on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of client rule infractions, such as unruly behavior, or carrying forbidden articles
• Permit authorized persons to enter restricted areas and monitor entrances and exits
• Observe departing personnel to protect against theft of client and company property and ensure that authorized removal of property is conducted within appropriate client requirements
• Respond to Incidents as directed by client, managers, and law enforcement
• Request law enforcement assistance as needed and support law enforcement as requested
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by client and company
• Aid customers, employees, and visitors in a courteous and professional manner
• Make emergency notifications as necessary pursuant to site Post Orders
• Make productivity and safety recommendations to management

QUALIFICATIONS:

• High School diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess one or more of the following:
• Service in any military branch, preferably with aMilitary Occupational Specialty (MOS) related to law enforcement, security (e.g., Military Police, Elite Military Forces, combat arms), or any support role in a Combat Zone
• Active or retired status as a law enforcement officer, including police, sheriff, federal and state agents, and corrections officers
• Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, firefighter, or first-responder type of experience
• Police Officer Standards Training (POST) Certified
• Bachelor’s degree in law enforcement or criminal justice related studies
• Associate’s degree (or sixty credits) or higher in law enforcement or criminal justice with current or prior active military service
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Prior training in de-escalation techniques
• Critical thinking skills
• Active listening skills
• Assess and evaluate situations effectively
• Identify critical issues quickly and accurately
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS:

• Proficient computer skills
• Bilingual / multi-lingual skills desired
• First aid training

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.