Roadside Tow Specialist - Training, Benefits & Growth

AAA Mountain West Group; Sacramento (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k) Matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement

Free AAA Membership

Job summary

AAA Mountain West Group (MWG) in Sacramento, CA seeks a Tow Service Specialist to be the face of roadside assistance. You will operate tow trucks, diagnose minor issues, and provide tire changes, fuel delivery, and lock-out services.

We offer guaranteed hours and a starting pay of $23.98 per hour, with shift differentials and monthly bonuses up to $1,900. Training is provided to support a customer-first, solution-focused approach.

Qualifications

• We provide top-tier, paid training for the role.
• A customer-first mindset and a passion for helping people.
• Willingness and flexibility to work between 2pm - 12:30am, including weekends.
• A valid driver’s license and a clean driving record
• Must be at least 21 years of age

Responsibilities

• Operating tow trucks safely and efficiently.
• Performing simple vehicle diagnostics to figure out the issue.
• Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
• Building trust, problem-solving, and being a calming presence for our members on the scene.

Skills

Customer service

Valid driver's license

Roadside assistance

Problem solving

Job description

AAA Mountain West Group (MWG) in Sacramento, CA seeks a Tow Service Specialist to be the face of roadside assistance. You will operate tow trucks, diagnose minor issues, and provide tire changes, fuel delivery, and lock-out services.

We offer guaranteed hours and a starting pay of $23.98 per hour, with shift differentials and monthly bonuses up to $1,900. Training is provided to support a customer-first, solution-focused approach.