Roadside Technician: Tow & Assist Pro

AAA Mountain West Group; Las Vegas (NV); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401k Matching

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Time Off

Tuition Reimbursement

AAA Membership

Job summary

AAA Mountain West Group (MWG) hires Roadside Heroes to assist members stranded on the road. You’ll operate tow trucks safely, perform basic diagnostics, and deliver essential roadside services while building trust with our members.

Starting pay is $22.75/hour with guaranteed hours, shift differentials, monthly bonuses, and a rich benefits package including 401(k) matching, health plans, PTO, tuition reimbursement, and a free AAA Classic Membership.

Qualifications

• No prior towing experience required; paid training provided.

Responsibilities

• Operating tow trucks safely and efficiently.
• Performing simple vehicle diagnostics to figure out the issue.
• Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
• Building trust and remaining calm for members on scene.
• Clear verbal and written communication under pressure.
• Knowledge of vehicle components and common failure reasons.
• Demonstrates problem solving and listening skills to evaluate safety.
• Ability to drive a manual/automatic shift vehicle.

Skills

Customer service

Communication

Problem solving

Driving manual/automatic

Job description

AAA Mountain West Group (MWG) hires Roadside Heroes to assist members stranded on the road. You’ll operate tow trucks safely, perform basic diagnostics, and deliver essential roadside services while building trust with our members.

Starting pay is $22.75/hour with guaranteed hours, shift differentials, monthly bonuses, and a rich benefits package including 401(k) matching, health plans, PTO, tuition reimbursement, and a free AAA Classic Membership.