Flatbed Tow Operator | Roadside Hero with Great Benefits

AAA Mountain West Group; Concord (NH); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

401(k) Match

Medical, Dental, Vision

Wellness program

Paid Holidays

Paid Time Off

Tuition Reimbursement

AAA Membership

Job summary

AAA Mountain West Group is seeking a tow operator to join our team in Concord, CA. You will operate tow trucks safely, perform light diagnostics, and provide roadside assistance such as tire changes, fuel delivery, and lock-out services.

The role emphasizes customer care and clear communication on the scene. We offer comprehensive benefits, generous PTO, holidays, tuition reimbursement, and opportunities for shift differentials and bonuses.

Qualifications

• No prior towing experience required. We provide top-tier, paid training for the role.
• A customer-first mindset and a passion for helping people.
• Willingness and flexibility to work the Swing or Late evening shift, including weekends.

Responsibilities

• Operating tow trucks safely and efficiently.
• Performing simple vehicle diagnostics to figure out the issue.
• Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
• Building trust, problem-solving, and being a calming presence for our members on the scene.
• Clear and proficient verbal and written communication even under pressure.
• Common knowledge of vehicle components and the common reasons for vehicle failure.
• Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
• Ability to drive a manual/automatic shift vehicle

Skills

Customer service

Attendance history

Safety awareness

Communication

Job description

AAA Mountain West Group is seeking a tow operator to join our team in Concord, CA. You will operate tow trucks safely, perform light diagnostics, and provide roadside assistance such as tire changes, fuel delivery, and lock-out services.

The role emphasizes customer care and clear communication on the scene. We offer comprehensive benefits, generous PTO, holidays, tuition reimbursement, and opportunities for shift differentials and bonuses.