Roadside Hero: Tow Truck Operator, Entry-Level

American Automobile Association; Kansas; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Guaranteed Hours

Starting pay at $22.75/hour

Shift Differentials

Productivity Incentives up to $1900/mo

401(k) Match up to 6%

Commuter Benefits

Free AAA Classic Membership

Tuition Reimbursement

Paid Holidays

Paid Time Off

Wellness Program

Job summary

AAA Mountain West Group (MWG) is seeking a tow operator to join our roadside service team. You will operate tow trucks safely, assist members in distress, diagnose basic vehicle issues, and provide on-scene support to ensure safety and satisfaction.

No prior towing experience is required as we offer paid training, and a valid driver’s license with a clean record is essential. Expect to work 11am–Midnight, including weekends, outdoors in all weather with a strong focus on service.

Qualifications

• No prior towing experience required; top-tier paid training provided.
• Valid driver's license and clean driving record required where applicable.
• Flexibility to work 11:00–24:00 hours including weekends.
• Outdoor work at vehicle sites; lifting up to 50 pounds.
• Strong communication and problem-solving skills on scene.

Responsibilities

• Operate tow trucks safely and efficiently.
• Provide roadside assistance (tire changes, fuel delivery, lock-outs).
• Diagnose simple vehicle issues to determine solutions.
• Maintain clear, calm communication with members during incidents.
• Work outdoors in all weather and traffic conditions.

Skills

Customer service mindset

Valid driver's license

Clean driving record

Willingness to work weekends

Manual/Automatic vehicle operation

Job description

AAA Mountain West Group (MWG) is seeking a tow operator to join our roadside service team. You will operate tow trucks safely, assist members in distress, diagnose basic vehicle issues, and provide on-scene support to ensure safety and satisfaction.

No prior towing experience is required as we offer paid training, and a valid driver’s license with a clean record is essential. Expect to work 11am–Midnight, including weekends, outdoors in all weather with a strong focus on service.