Road Technician

VCI Emergency Vehicles; Berlin (NJ); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical coverage

Dental coverage

Vision coverage

Paid holidays

Job summary

VCI Emergency Vehicles seeks a skilled field service technician to travel to client sites and service emergency vehicles and ambulances. The role emphasizes safe, efficient repairs and timely documentation of work performed.

Ideal candidates hold a CDL Class B, have 3+ years of repair experience, and can lift up to 75 lbs. Forklift operation may be required. This on-site field position offers competitive pay and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 3 years of vehicle repair and service work experience.
• Previous experience driving emergency vehicles, ambulances, or other commercial vehicles is desired.

Responsibilities

• Respond to roadside service calls for emergency vehicles and ambulances.
• Communicate professionally with customers and internal team to ensure high-quality service on each call.
• Diagnose and repair mechanical, electrical, air brake, suspension and lighting issues.
• Perform emergency roadside repairs accurately and timely.
• Document work performed and repair orders electronically.

Skills

CDL Class B

Customer service

Safety awareness

Education

High School Diploma or GED

Tools

Forklift operation

Job description

At VCI, we're dedicated to supporting the emergency responders who serve our communities every day. What sets us apart is our commitment to both our customers and our employees. We offer competitive pay, a 401(k) retirement plan, comprehensive benefits including medical, dental, and vision coverage, paid Holidays and the opportunity to work alongside a team of nearly 100 professionals.

Our team includes former and current fire chiefs, EMTs, paramedics, police officers, firefighters, rescue personnel, and skilled industry experts, all working together in state-of-the-art facilities to ensure emergency vehicles remain mission-ready. When you join VCI, you become part of an organization that values teamwork, professionalism, and taking care of its people.

Primary Function:

This position is responsible fortraveling to clients and sites to provide service and repairs on emergency vehicles and ambulances.

Key Responsibilities

• Ability to respond to roadside service calls for emergency vehicles and ambulances.
• Communicate professionally with customers and internal team to ensure a high level of service is delivered with each service call.
• Diagnose and repair mechanical, electrical, air brake, suspension and lighting issues.
• Perform emergency roadside repairs accurately and timely.
• Responsible for accurate and timely documentation of work performed and completion repair orders electronically.
• Maintain a clean, organized and well stocked service vehicle.
• Pick up and deliver emergency vehicles and ambulances to and from customer locations.
• Operate a forklift as needed (or willingness to be trained).
• Perform basic vehicle checks and report any issues.
• Follow all DOT regulations and company safety policies.
• All other duties as assigned.

Requirements:

• Valid CDL Class B license (required)
• Ability to lift and carry boxes up to 75 lbs
• Dependable and able to work independently
• Strong attention to safety and detail

Experience:

High School Diploma or GED, 3 years of vehicle repair and service work. Previous experience driving emergency vehicles, ambulances, or other commercial vehicles is desired.