Road Supervisor

Transdev; Redwood City (CA); On-site; USD 35,232 - 50,179; Full time

Benefits offered by this job

Competitive Pay: $31.00/hour

Union benefits and pension

Medical, dental, vision, and 401(k)

Job summary

Transdev is seeking a Supervisor to lead front-line operations, coaching bus operators, ensuring scheduling efficiency, and delivering excellent customer service and safety compliance.

You will connect drivers with management and clients, ensure performance standards, and support safety programs with hands-on training and investigations. This role requires CDL, leadership experience, and flexibility for shifts.

Qualifications

• Must hold valid CDL Class A or B with passenger and airbrake endorsements.
• 3+ years of driving experience as a Bus Operator; supervisor experience required.
• Strong communication and customer service skills; ability to lead a team.
• Willingness to work shifts or flexible schedules; able to pass pre-employment drug screen.

Responsibilities

• Communicates job requirements and responsibilities to drivers.
• Manages day-to-day scheduling, coaching and evaluation reports to local management.
• Conducts on-the-scene accident investigation; assists drivers with reports and safety documents.
• Delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
• Observes drivers on the road, corrects safety problems on the scene and documents violations.
• Liaisons between drivers, clients and organization on customer service issues.
• Evaluates and monitors driver safety and performance; ensures policy compliance.
• Assists Safety Manager with DOT/FTA compliance and recordkeeping.

Skills

Leadership

Communication

Customer service

Flexibility

Education

CDL Class A or B license with passenger and airbrake endorsements

DOT regulations knowledge

Job description

Supervisor

Do you thrive in a fast-paced environment where every decision keeps a city moving? Are you a natural leader who can inspire a team and deliver top-notch service and safety every day? If so, Transdev wants YOU to join our leadership team as a Supervisor.

In this pivotal role, you’ll be the backbone of our front-line operations—coaching and guiding our dedicated operators, ensuring smooth schedules, top-tier customer service, and absolute safety compliance. You’ll be the bridge between drivers, management, and our clients, making sure every ride meets the highest performance standards.

Transdev is proud to offer

CBA Position:

Position Subject to Collective Bargaining Agreement:

Benefits include:

• Competitive Pay: $31.00/hour
• Union Benefits: Union membership & pension.
• Comprehensive Coverage: Medical, dental, vision, and 401(k) with company contribution after 60 days.
• Paid Time Off: 1 week vacation + 56 hours annual sick leave.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Communicates job requirements and responsibilities to drivers.
• Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
• Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
• Delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
• Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
• Liaisons between drivers and both clients and organization in customer service issues.
• Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
• Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
• Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
• Meets all driver qualifications at location.
• Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
• Additional duties as assigned.

Qualifications:

• 21 years or older
• Valid CDL Class A or B with passenger and airbrake endorsement.
• Minimum 3 years of driving experience as a Bus Operator.
• Supervisor experience required.
• Excellent communication & customer service skills.
• Must be able to work shifts or flexible work schedules as needed.
• TSI Certification in bus instruction preferred.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev:

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Job Category: Safety & Training

Job Type: Full Time

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be made to an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.