RN Telehealth Triage Nurse

Advocate Health; Thomasville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Advocate Health is seeking an experienced Registered Nurse for teletriage and case coordination, focusing on patient-centered care and safety. The role involves using telecommunication tools to assess needs, explain test results, and support treatment plans.

The ideal candidate will have an RN license, two years of acute care experience, and BSN preferred, with comfort in a fast-paced environment and collaboration with health plans and providers.

Qualifications

• Graduation from an accredited School of Nursing with two years acute care experience required; BSN preferred.
• Prefer acute care experience within the last 10 years.
• Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred.

Responsibilities

• Provides patient/family centered care, partnering with patients and families to meet health goals.
• Applies critical reasoning and clinical judgment to expedite appropriate care via telecommunication tools.
• Ensures scheduling and follow-up on test results with patients and providers.
• Adheres to the American Nurses Association Code of Ethics for Nurses in professional obligations.
• Pursues lifelong learning and professional development to maintain competencies and leadership in clinical practice.
• Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions.

Skills

Nursing assessment via telecomm

Excellent communication

Collaborative teamwork

Critical thinking

Patient education

Documentation

Education

RN license (state)

BSN preferred

Job description

Advocate Health is seeking an experienced Registered Nurse for teletriage and case coordination, focusing on patient-centered care and safety. The role involves using telecommunication tools to assess needs, explain test results, and support treatment plans.

The ideal candidate will have an RN license, two years of acute care experience, and BSN preferred, with comfort in a fast-paced environment and collaboration with health plans and providers.