RN Telehealth Care Concierge — Virtual Access

Medical University of South Carolina; Charleston (SC); On-site; USD 55,000 - 83,000; Full time

Job summary

The Virtual Care Access Concierge – Registered Nurse (RN) at Medical University of South Carolina reports to the Telehealth Nurse Manager and works within Telehealth Centralized Support/Virtual Specialty. This role ensures seamless transition and handoff from virtual visits, coordinating with clinics and virtual services to optimize post-visit care and follow-up scheduling.

Requirements include a RN license (SC or compact), BSN preferred, and at least one year of RN experience.

Qualifications

• Minimum RN with licensure in SC or compact state; BSN preferred.
• One year of RN experience required.

Responsibilities

• Serve as patient liaison to schedule within the healthcare system.
• Advocate for patients and families with compassion.
• Ensure warm hand-off and continuity of clinical information on handoffs.

Skills

Strong communication

Care coordination

Patient advocacy

Clinical nursing judgment

Education

Bachelor of Nursing

Tools

EMR systems

Job description

The Virtual Care Access Concierge – Registered Nurse (RN) at Medical University of South Carolina reports to the Telehealth Nurse Manager and works within Telehealth Centralized Support/Virtual Specialty. This role ensures seamless transition and handoff from virtual visits, coordinating with clinics and virtual services to optimize post-visit care and follow-up scheduling.

Requirements include a RN license (SC or compact), BSN preferred, and at least one year of RN experience.