RN - Telehealth

Uasys; Little Rock (AR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Vacation and Sick Leave

Education discount for staff

Retirement: up to 10% matched

Life Insurance

Career Training

Merchant Discounts

Prescription delivery on campus

Job summary

The University of Arkansas for Medical Sciences is seeking a Registered Nurse to perform telephonic patient triage and remote assessments via phone or video, following established protocols.

You will review medical history, medications and vital signs, provide nursing guidance, coordinate referrals and follow-ups, and document in the EHR while ensuring privacy and safety standards are met.

Qualifications

• Graduate of an accredited Nursing Program with associate degree or Nursing Diploma.
• Valid RN License.
• 5 years of Registered Nursing experience, excellent communication, basic computer skills, strong work ethics and accountability.

Responsibilities

• Conduct virtual patient assessments via phone or video.
• Review symptoms, medical history, medications, and vital signs reported by patients.
• Provide nursing advice, education, and self-care instructions.
• Triage patients and determine the appropriate level of care.
• Coordinate appointments, referrals, labs, and follow-up care.
• Monitor chronic conditions and follow up with patients.
• Communicate with physicians and other healthcare providers.
• Document assessments, interventions, and patient communications in the EHR.
• Follow clinical protocols, privacy requirements, and telehealth policies.
• Identify urgent or emergency symptoms and direct patients to appropriate in-person or emergency care.
• Perform medication reconciliation and provide medication-related education within nursing scope.
• Make follow-up calls and participate in care-management programs, depending on the position.

Skills

Nursing experience

Communication

Basic computer skills

Accountability

Education

Associate degree in Nursing or Nursing Diploma

RN License

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 10/24/2026

Job Type: Regular

Work Shift: Evening Shift (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Department: ICE | CORE PA Float

Summary of Job Duties: The Registered Nurse (RN) performs telephonic patient triage using decision-making software, assists with patient consults and transports, uses videoconferencing equipment for telemedicine operations. The RN practices within the limits of the Nurse Practice Act of the State of Arkansas and adheres to institutional policies, procedures and standards.

Minimum Qualifications:

• Graduate of an accredited Nursing Program with associate degree or Nursing Diploma,
• Valid RN License
• 5 years of Registered Nursing experience, excellent communication skills, basic computer skills, strong work ethics and accountability.

Preferred Qualifications:

• Bachelors in Nursing or Master's in Nursing
• Preferred Experience: Critical Care, ED experience, Phone Triage, Hospital Transfer, Case Coordination, Telephone etiquette, Labor and Delivery or High Risk antepartum service.

Job Requirements:

• Conduct virtual patient assessments via phone or video.
• Review symptoms, medical history, medications, and vital signs reported by patients.
• Provide nursing advice, education, and self-care instructions.
• Triage patients and determine the appropriate level of care.
• Coordinate appointments, referrals, labs, and follow-up care.
• Monitor chronic conditions and follow up with patients.
• Communicate with physicians and other healthcare providers.
• Document assessments, interventions, and patient communications in the EHR.
• Follow clinical protocols, privacy requirements, and telehealth policies.
• Identify urgent or emergency symptoms and direct patients to appropriate in-person or emergency care.
• Perform medication reconciliation and provide medication-related education within nursing scope.
• Make follow-up calls and participate in care-management programs, depending on the position.

Physical Requirements

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment: Inside Medical Facility Environment

Salary Information: Commensurate with education and experience

Required Documents to Apply: License or Certificate (see special instructions for submission instructions), Resume

Optional Documents: Proof of Veteran Status

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Benefits Eligible: Yes