RN Team Coordinator

Group Health Cooperative of South Central WI; Madison (WI); On-site; USD 70,000 - 95,000; Part time

Benefits offered by this job

Sign-on incentive

Benefits package

Job summary

Group Health Cooperative of South Central Wisconsin seeks a Registered Nurse Team Coordinator to lead ambulatory clinic teams, supervise staff, and ensure high‑quality nursing care with a patient‑centered approach. The role covers day‑to‑day operations across multiple clinic sites in Wisconsin, under supervision of the Clinic Manager.

In addition to providing direct patient care, you will perform telephone triage, care coordination, and staff development while maintaining HIPAA, documentation,

Qualifications

• Current RN licensure in Wisconsin is required.
• Bachelor's degree in Nursing preferred but not required.
• 1–3 years of professional nursing experience in ambulatory/clinic settings desirable.

Responsibilities

• Provide supervision and leadership to the patient care team in the Patient Care Services Department.
• Lead day-to-day operations and coordinate clinic staffing and performance.
• Deliver direct patient care, telephone triage, patient education, and care coordination as needed.

Skills

RN licensure

Leadership

Communication

Ambulatory care

Education

EMR proficiency

Problem solving

Teamwork

Infection control

CPR/AED

Travel to sites

Education

Bachelor's degree in Nursing

Tools

Epic Care EMR

MS Office

Scheduling software

Job description

Registered Nurse (RN) Team Coordinator

0.90 FTE / 36 hours per week.

This position is eligible for a $5,000 INCENTIVE for joining GHC! Referral amounts prorated based on FTE.

The RN Team Coordinator serves as a lead clinical resource within the ambulatory clinic or specialty clinic through the provision of excellent ambulatory nursing care with a patient‑centered approach to all interactions. The RN Team Coordinator is responsible for providing supervision and leadership to the patient care team staff in the Patient Care Services Department. The RN Team Coordinator possesses strong clinical, leadership, education, and advocacy skills and is responsible for the day‑to‑day operations of a patient care team and for working collaboratively with other team coordinators and Clinic Managers at their respective clinic sites. The RN Team Coordinator functions as a resource person for nursing staff regarding clinic operations issues and in various clinical roles, providing telephone triage, patient education, direct patient care, anticipatory guidance, care coordination, and evaluation of nursing staff performance. The incumbent works under the guidance and supervision of the Clinic Manager. Provider staff may delegate activities to a Registered Nurse within the licensing and RN scope of practice within the State of Wisconsin.

NOTE: This position is regularly exposed to blood‑borne pathogens, diseases, and cleaning/sterilization solutions.

GHC‑SCW is a quality‑driven cooperative built on collaboration, community involvement, innovation, and belonging. In dedication to the health and well‑being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, paid short‑term disability, long‑term disability, and life insurance. Additional benefits include a flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more.

Job Specific Minimum Qualifications

1. Current licensure as a registered nurse in the State of Wisconsin is required.
2. Bachelor's degree in Nursing from an accredited college or university is preferred but not required.
3. One (1) to Three (3) years of professional nursing experience is required. Experience working in an ambulatory or clinic setting is preferred. If assigned to a specialty area, knowledge and skills to provide patient care appropriate to the specialty are desirable. A minimum of one (1) year of RN experience at Group Health Cooperative is strongly preferred. Prior leadership or supervisory experience is desirable.
4. Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate is required. Employee must obtain certification within four (4) months of employment.
5. Ability to travel to various work sites is required. Employee is expected to provide personal transportation. Possession of a valid Wisconsin driver license if the employee is operating a motor vehicle is required.
6. Knowledge of scientific nursing principles, methods, and techniques in an ambulatory setting as a basis for quality decision‑making ability is required. Current knowledge of and maintenance of nursing trends, techniques, and certifications is required. Participation in pertinent continuing education courses is required.
7. Excellent leadership skills are required. Ability to provide individual and small‑group problem‑solving and guidance is required. Ability to provide positive guidance, proactive coaching, and timely discipline in the day‑to‑day supervision of staff is required.
8. Ability to develop and monitor the professionalism, skill, and teamwork of the assigned Patient Care Services staff is required. Excellent problem‑solving and analytical skills are required.
9. Ability to perform a variety of clinical skills which may include but are not limited to IV therapy, injections, allergy shots and wound care is required. Ability to assist in procedures performed in clinics is required.
10. Ability to recognize and identify symptoms and problems, with good nursing assessment skills is required.
11. Ability to be resourceful and flexible in emergency situations is required.
12. Ability to review new trends and techniques and update knowledge base is required.
13. Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care, treatments, and follow‑up is required.
14. Excellent verbal communication and listening skills both in‑person and on the phone are required.
15. Excellent assessment skills and the ability to prioritize changing patient conditions is required.
16. Knowledge of interviewing practices and techniques used in order to gather information is required.
17. Ability to maintain quality, safety, and/or infection control standards is required.
18. Excellent customer service and strong interpersonal skills are required. Ability to be culturally sensitive and work with a diverse patient population is required.
19. Knowledge of and/or ability to learn and use computer‑based applications such as MS Office, electronic medical record (EMR) systems, and scheduling applications is required. Experience with Epic Care EMR is desirable. Must type a minimum of 30 WPM with minimal errors.
20. Knowledge of medical records and appropriate documentation is required.
21. Basic understanding or ability to learn about reimbursement/insurance practices for medical care is required.
22. Ability to maintain good working relationships with patients and staff is required.
23. Ability to maintain patient confidentiality is required. Knowledge of HIPAA requirements.
24. Ability to work as a member of a team and maintain good working relationships with staff and patients is required.
25. Good organizational skills in the delivery of clinical care are required.
26. Ability to remain calm and be resourceful in emergency situations is required.
27. Ability to maintain a professional demeanor at all times is required.
28. Ability to climb, stoop, kneel and crouch is required. Ability to bend, reach, lift, pull, push, or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time is required. Ability to continuously stand and transport, with occasional sitting is required.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC‑SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.