Resource RN

Group Health Cooperative of South Central Wisconsin; Madison (WI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

Flexible spending account

Employee assistance programs

Tuition reimbursement

Pet insurance

Eyewear discounts

Job summary

Group Health Cooperative of South Central Wisconsin (GHC-SCW) seeks a Resource Registered Nurse (RN) for the Sauk Trails Clinic. This 0.9 FTE, 36-hour-per-week role supports both clinical and administrative workflows, with potential remote work up to once weekly.

The RN serves as a clinical resource, delivering ambulatory care, patient education, and triage, under supervision of the Clinic Manager. A strong emphasis on patient-centered care and teamwork drives daily operations.

Qualifications

• Current RN licensure in Wisconsin or multi-state via compact (eNLC)
• BSN preferred but not required
• 1 year nursing experience preferred; ambulatory/clinic setting valued
• CPR/AED certification required; obtain within 4 months
• Willingness to travel to multiple sites; valid WI driver's license
• Strong nursing principles for ambulatory care and continued education
• Excellent problem-solving, analytical, and communication skills
• Proficiency with EMR and scheduling apps; 30 WPM typing favored
• Commitment to patient confidentiality and HIPAA compliance
• Ability to work in a fast-paced, team-oriented environment

Responsibilities

• Provide ambulatory nursing care with patient-centered approach
• Support clinical and administrative workflows in the clinic
• Offer telephone triage and patient education
• Serve as backup to RN Team Coordinator and assist when staffing is tight
• Maintain nursing standards and participate in continuing education

Skills

RN license

CPR/AED

Team collaboration

Communication skills

Nursing assessments

Education

Bachelor’s degree in Nursing

Tools

Epic Care EMR

Scheduling applications

Job description

.9 FTE / 36 Hours per Week

Location: Sauk Trails Clinic

This position may have the possibility to work remote periodically up to once a week.

This position is eligible for a $5,000 INCENTIVE for joining GHC! (Referral amounts prorated based on FTE)

If you’re passionate about helping patients and making a positive difference every day, we’d love to hear from you — particularly if you communicate clearly, stay highly organized, and thrive in a fast-paced, team-oriented environment. We’re looking for a RN to join our collaborative, patient-centered clinic team. In this role, you’ll play a key part in supporting both clinical and administrative workflows to ensure high-quality care and a smooth patient experience.

The Resource Registered Nurse (RN) position serves as a clinical resource within the ambulatory clinic through the provision of excellent ambulatory nursing care with a patient centered approach to all interactions. The Resource RN provides care that is patient and family centered, ethical, evidence-based, safe innovative, and compassionate. The Resource RN provides anticipatory guidance, patient education, telephone triage, and RN assistance. The incumbent serves as a backup to provide coverage in the absence of patient care team staff including the RN Team Coordinator and to assist when patient care team needs exceed team staffing resources. The Resource RN assesses patient needs, provides nursing care to meet patient care needs, acts as a resource to team patient care staff, and participates in departmental support functions. The Resource RN possesses strong clinical, educational, and advocacy skills. The incumbent works under the general supervision of the Clinic Manager. Provider staff may delegate activities to a Registered Nurse within the licensing and RN scope of practice within the state of Wisconsin. NOTE: This position is regularly exposed to blood borne pathogens, diseases, and cleaning/sterilization solutions.

GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging.

In dedication to the health and well-being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, along with paid short-term disability, long-term disability, and life insurance.

Additional benefits include a flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more.

Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.

• health and dental insurance
• paid short-term disability
• long-term disability
• life insurance
• flexible spending account
• employee assistance programs
• tuition reimbursement
• pet insurance
• eyewear discounts
• and more

JOB SPECIFIC MINIMUM QUALIFICATIONS

1. Current licensure as a registered nurse (RN) is required. Must be licensed in the State of Wisconsin OR hold a multistate license in a state in the licensure compact (eNLC).
2. Bachelor’s degree in Nursing from an accredited college or university is preferred but not required.
3. A minimum of (1) year of professional nursing experience is highly preferred. Experience working in an ambulatory or clinic setting is preferred and will be evaluated if not in a professional nursing role.
4. Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate is required. Employee must obtain certification within four (4) months of employment.
5. Ability to travel to various work sites is required. Employee is expected to provide personal transportation. Possession of a valid, Wisconsin driver license if the employee is operating a motor vehicle is required.
6. Knowledge of scientific nursing principles, methods, and techniques in an ambulatory setting as a basis for quality decision-making ability is required. Current knowledge of and maintenance of nursing trends, techniques and certifications is required. Participation in pertinent continuing education courses is required.
7. Excellent problem-solving and analytical skills are required.
8. Ability to perform a variety of clinical skills which may include but are not limited to IV Therapy, injections, allergy shots and wound care is required. Ability to assist in procedures performed in clinics is required.
9. Ability to recognize and identify symptoms and problems, with good nursing assessment skills is required.
10. Ability to be resourceful and flexible in emergency situations is required.
11. Ability to review new trends and techniques and update knowledge base is required.
12. Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care, treatments and follow-up is required.
13. Excellent verbal communication and listening skills both in-person and on the phone are required.
14. Excellent assessment skills and the ability to prioritize changing patient conditions is required.
15. Knowledge of interviewing practices and techniques used in order to gather information is required.
16. Ability to maintain quality, safety and /or infection control standards is required.
17. Excellent customer service and strong interpersonal skills are required. Ability to be culturally sensitive and work with a diverse patient population is required.
18. Knowledge of and/or ability to learn and use computer-based applications such as MS Office, electronic medical record (EMR) systems and scheduling applications is required. Experience with Epic Care EMR is desirable. Must type a minimum of 30 WPM with minimal errors.
19. Knowledge of medical records and appropriate documentation is required.
20. Basic understanding or ability to learn about reimbursement/insurance practices for medical care is required.
21. Ability to maintain good working relationships with patients and staff is required.
22. Ability to maintain patient confidentiality is required. Knowledge of HIPAA requirements.
23. Ability to work as member of a team and maintain good working relationships with staff and patients is required.
24. Good organizational skills in the delivery of clinical care are required.
25. Ability to remain calm and be resourceful in emergency situations is required.
26. Ability to maintain a professional demeanor at all times is required.
27. Ability to climb, stoop, kneel and crouch is required. Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time is required. Ability to continuously stand and transport, with occasional sitting is required.

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.The incumbent understands our Mission, Vision, and Common Values (stated below) and is committed to promote these values in behavior and attitude.

Our Mission Statement:

We partner with members and the communities we serve to maximize health and well-being.

Our Vision:

As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

Our Values

• We are a not-for-profit Cooperative
• We are member-centered
• We are equitable and inclusive
• We are quality-driven
• We are innovative
• We are community involved

We believe:

Healthcare is a human right.

In treating all people with dignity and respect.

There is strength in diversity.

Equity celebrates our humanity.

We are better together.