RN Supervisor

jobr.pro; United States; On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K retirement plan with match

Up to 184 hours of PTO annually

Job summary

Cohere Health is hiring for the RN Supervisor, Clinical Operations position, crucial for supporting healthcare partners effectively. You will lead the RN Reviewer team, ensuring they meet performance metrics and quality standards. The role requires effective coaching and daily operational guidance, along with managing team dynamics to inspire high performance.

This fully remote opportunity emphasizes strong communication skills, remote team management experience, and a commitment to developing team members. Enjoy comprehensive benefits including medical, PTO, and a competitive salary package.

Qualifications

• Active Registered Nurse license without encumbrance.
• 2-3 years of supervisory/management experience required.
• Experience with MCG, CMS NCDs/LCDs, clinical criteria guidelines.

Responsibilities

• Oversee the RN Reviewer team including one RN Team Lead.
• Manage daily productivity reports and provide feedback to nurses.
• Train and develop new RNs joining the team.

Skills

Registered Nurse license

Supervision management

Knowledge of NCQA/CMS requirements

Prior Authorization or Utilization Management

Excellent computer skills

Remote work experience

Job description

Cohere’s Service Operations team is responsible for ensuring that our healthcare partners are supported throughout their lifecycle of using the platform. The RN Supervisor, Clinical Operations position is a crucial role in our organization. In this role, you are responsible for coaching, mentoring, evaluating and developing the RN Reviewer team. The RN Supervisor will use established operational tools to ensure all RN staff are meeting or exceeding performance metrics and quality standards established by the leadership team.

As an RN Supervisor, you will work closely with the leadership team at Cohere and report to the Director/Manager of Clinical Operations. You will be responsible for providing daily operational guidance to the RN Reviewers to allow them to meet or exceed operational objectives and metrics. You will leverage both your creative skills and communication skills to promote a high performing clinical team.

The RN Supervisor will be highly organized in order to plan daily operational activities and provide oversight of the RN Reviewer team. You will use your professionalism, personality, and communication skills to inspire the team to meet or exceed all performance standards. At a growing organization, this is a position that offers the ability to make a substantive mark on the company and its partners with exponential growth opportunities.

Responsibilities

• Oversee the RN Reviewer team including one RN Team Lead.
• Establish a plan for the day and communicate to all staff daily.
• Manage the daily timeliness report and ensure all cases meet expected turnaround times.
• Monitor the nurse productivity reports daily and provide feedback to the nurses, managing performance to ensure consistency.
• Lead weekly team meetings.
• Capture process efficiency ideas from the team and work with the appropriate stakeholders to recommend and lead changes needed to improve nurse efficiency.
• Meet individually with all direct reports on bi-weekly cadence to develop solid work relationships with each team member and to share any performance feedback, positive and constructive.
• Working with the RN Reviewer Leads, track hourly nurse productivity, keeping the Director/Manager informed on productivity results as needed.
• Train and develop new RNs who join the team.
• Oversee daily newsletter publication.
• May be asked to help with other projects as needed.

Qualifications

• Registered Nurse with an active and unencumbered license to practice.
• 2-3 years of supervisory/management experience.
• Knowledge of NCQA/CMS requirements.
• Experience using MCG, CMS NCDs/LCDs, clinical criteria guidelines.
• Prior Authorization or Utilization Management experience.
• Excellent computer skills and familiarity with a Mac.
• Experience supervising and training in a remote work environment.
• The ability to work 10am-7pm or 11am-8pm EST.

Benefits

• Fully remote opportunity with about 5% travel.
• Medical, dental, vision, life, disability insurance, and Employee Assistance Program.
• 401K retirement plan with company match; flexible spending and health savings account.
• Up to 184 hours (23 days) of PTO per year + company holidays.
• Up to 14 weeks of paid parental leave.

The salary range for this position is $85,000 to $95,000 annually. As part of a total benefits package which includes health insurance, 401k and bonus, compensation decisions are based on qualifications, experience and other factors consistent with company policy.

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.