RN Shift Coordinator & Charge Nurse — Lead Patient Care

Northwestern Memorial Healthcare; Geneva (IL); On-site; USD 85,000 - 105,000; Full time

Job summary

Northwestern Medicine is seeking a Clinical Shift Coordinator to lead nursing teams in a hospital unit and coordinate patient care with a focus on safety, compliance, and quality. The role requires an active Illinois RN license and BSN as well as strong communication and leadership skills.

The selected candidate will oversee daily operations, manage staff assignments, and drive performance improvements while maintaining excellent patient experiences and regulatory adherence.

Qualifications

• BSN degree and active Illinois RN license.
• Minimum 3 years of RN experience.
• American Heart Association BLS certification.
• Telemetry competency.
• Strong English communication and customer service skills.
• Proficient with basic computer applications.

Responsibilities

• Presents a friendly, professional demeanor and appearance.
• Provides information and updates to patients and customers; directs to resources as needed.
• Applies service recovery skills to resolve issues promptly.
• Demonstrates teamwork across departments and respects diverse viewpoints.
• Manages unit resources efficiently and supports cost-reduction efforts.
• Oversees staffing and scheduling per unit requirements; ensures regulatory compliance.
• Coordinates patient care and ensures safety and quality standards.
• Documents key elements of patient care and ensures timely orders and admissions.
• Leads staff huddles, orientations, and ongoing competency assessments.
• Participates in committees and drives continuous improvement initiatives.

Skills

RN leadership

Communication

Customer service

English proficiency

Basic computer skills

Clinical coordination

Team collaboration

Education

BSN

Job description

Northwestern Medicine is seeking a Clinical Shift Coordinator to lead nursing teams in a hospital unit and coordinate patient care with a focus on safety, compliance, and quality. The role requires an active Illinois RN license and BSN as well as strong communication and leadership skills.

The selected candidate will oversee daily operations, manage staff assignments, and drive performance improvements while maintaining excellent patient experiences and regulatory adherence.