RN Quality Program Manager – Patient Safety & PI

MultiCare; Puyallup (WA); On-site; USD 121,000 - 198,000; Full time

Benefits offered by this job

Generous PTO

Tuition assistance

Employee Assistance Program

Job summary

MultiCare seeks a Quality Program Manager-RN to lead the Quality and Performance Improvement Program at Good Samaritan Hospital in Puyallup, WA. The role focuses on clinical quality, patient safety and regulatory readiness across services.

The RN candidate should hold WA state licensure with a nursing degree and have 3–5 years in quality or patient safety roles, with MSN/ARNP preferred. The position offers day shifts and strong growth opportunities.

Qualifications

• Current Registered Nurse license in Washington State or Multistate License endorsement (MLS).
• Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years may be considered in lieu of education.
• Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) preferred.
• Minimum five (5) years of experience in a professional or technical role in healthcare or related setting as applicable to a clinical specialty/service line.
• Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role.
• Internal candidates’ experience and performance may be considered in lieu of education and experience.
• Expected to be competent/proficient in one domain of quality (Pt Safety, ACRR, Peer/Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways).

Responsibilities

• Directs activities relating to the related Quality Program, ensuring initiatives and projects are completed within established timeframes.
• Develops components of the QAPI and other regulatory requirements.
• Conducts analysis using methods such as apparent and common cause, RCA, descriptive statistics and value stream mapping.
• Develops data and information into quality analyses (pareto, driver diagrams, visual displays, graphs).
• Produces routine reporting to assess PI project effectiveness and outcomes; ad hoc reporting using QM tools (tracers, dashboards).
• Uses Epic chart and chart review to assess quality and safety and design improvement solutions.
• Oversees PI, analysis and reporting for projects in assigned area; develops recommendations for actions by departments/committees.

Skills

Quality improvement

Data analysis

Regulatory readiness

Education

Bachelor's degree in Nursing

Advanced Nursing degree preferred

Job description

MultiCare seeks a Quality Program Manager-RN to lead the Quality and Performance Improvement Program at Good Samaritan Hospital in Puyallup, WA. The role focuses on clinical quality, patient safety and regulatory readiness across services.

The RN candidate should hold WA state licensure with a nursing degree and have 3–5 years in quality or patient safety roles, with MSN/ARNP preferred. The position offers day shifts and strong growth opportunities.