RN Quality & Performance Improvement Leader

multicare; Puyallup (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

MultiCare Good Samaritan Hospital in Puyallup, WA is seeking a Quality Program Manager-RN to develop and implement a comprehensive quality and performance improvement program across services. The role emphasizes clinical expertise, regulatory readiness, and data-driven improvement strategies in a dynamic hospital setting.

Expect five years in healthcare and three years in quality or patient safety, with possible consideration for internal candidates.

Qualifications

• Current Registered Nurse license in Washington State or MLS
• Bachelor's degree in Nursing or completed within five years; RN with 15+ years may be considered in lieu of education
• Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) preferred
• Relevant certification in the specialty area preferred
• Minimum five (5) years of experience in a healthcare or related setting in a clinical specialty/service line
• Minimum three (3) years of experience in quality, regulatory readiness, performance improvement or patient safety
• Internal candidates' experience may be considered in lieu of education and experience
• Competent in at least one domain of quality (Pt Safety, ACRR, Peer/Physician Quality, Clinical Analytics)

Responsibilities

• Directs activities related to the Quality Program, ensuring initiatives are completed on time and performance analyzed
• Develops components of the QAPI and other regulatory requirements
• Conducts area analysis using techniques like RCA, descriptive statistics and value stream mapping
• Creates quality analyses: pareto, driver diagrams, visual displays and graphs
• Develops routine and ad hoc reporting to assess PI project effectiveness and outcomes
• Uses Epic charting and chart review to evaluate quality and safety and design improvements
• Oversees PI, analysis and reporting for projects and recommends actions by departments/committees

Skills

Quality improvement

Regulatory knowledge

Data analysis

Project management

Education

Bachelor's degree in Nursing

Advanced nursing degree preferred

Specialty certification preferred

Job description

MultiCare Good Samaritan Hospital in Puyallup, WA is seeking a Quality Program Manager-RN to develop and implement a comprehensive quality and performance improvement program across services. The role emphasizes clinical expertise, regulatory readiness, and data-driven improvement strategies in a dynamic hospital setting.

Expect five years in healthcare and three years in quality or patient safety, with possible consideration for internal candidates.