Quality Program Manager - RN

multicare; Puyallup (WA); Presencial; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

MultiCare Good Samaritan Hospital in Puyallup, WA is seeking a Quality Program Manager-RN to develop and implement a comprehensive quality and performance improvement program across services. The role emphasizes clinical expertise, regulatory readiness, and data-driven improvement strategies in a dynamic hospital setting.

Expect five years in healthcare and three years in quality or patient safety, with possible consideration for internal candidates.

Formación

• Current Registered Nurse license in Washington State or MLS
• Bachelor's degree in Nursing or completed within five years; RN with 15+ years may be considered in lieu of education
• Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) preferred
• Relevant certification in the specialty area preferred
• Minimum five (5) years of experience in a healthcare or related setting in a clinical specialty/service line
• Minimum three (3) years of experience in quality, regulatory readiness, performance improvement or patient safety
• Internal candidates' experience may be considered in lieu of education and experience
• Competent in at least one domain of quality (Pt Safety, ACRR, Peer/Physician Quality, Clinical Analytics)

Responsabilidades

• Directs activities related to the Quality Program, ensuring initiatives are completed on time and performance analyzed
• Develops components of the QAPI and other regulatory requirements
• Conducts area analysis using techniques like RCA, descriptive statistics and value stream mapping
• Creates quality analyses: pareto, driver diagrams, visual displays and graphs
• Develops routine and ad hoc reporting to assess PI project effectiveness and outcomes
• Uses Epic charting and chart review to evaluate quality and safety and design improvements
• Oversees PI, analysis and reporting for projects and recommends actions by departments/committees

Conocimientos

Quality improvement

Regulatory knowledge

Data analysis

Project management

Educación

Bachelor's degree in Nursing

Advanced nursing degree preferred

Specialty certification preferred

Descripción del empleo

Join a team that shares your calling At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Days, Schedule: Mon-Fri, Core Business Hours

Position Summary

The Quality Program Manager-RN is responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM-RN provides expertise regarding clinical knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain.

Responsibilities

• Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities
• Develops components of the QAPI and other regulatory requirements
• Conducts analysis for area, includes common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping
• Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats
• Developing routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards,
• Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions, etc.
• Oversees PI, analysis and reporting for projects and activities in assigned area, and develops recommendations, based on research and findings, for appropriate actions by departments/organizational committees

Requirements

• Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
• Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years of service may be considered in lieu of education agreement
• Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) preferred
• Relevant certification in the specialty area preferred
• Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line
• Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role Consideration of equivalency of prior nurse or clinical supervisory or management roles
• Internal candidates' experience and performance may be considered in lieu of education and experience
• Expected to be competent /proficient in one (one) domain of quality ( Pt Safety, ACRR, Peer /Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways)

About Good Samaritan Hospital

MultiCare Good Samaritan Hospital is a 388-bed acute-care hub serving Puyallup and East Pierce County. As the area's only hospital, it features a Family Birth Center, Level III Trauma and Neonatal ICUs, Level I Trauma Rehabilitation Center, Children's Therapy Unit and a 24-hour Emergency Department. Innovative facilities like the LEED Gold-certified Dally Tower and Pulse Heart Institute make Good Samaritan a dynamic workplace for clinicians eager to advance their careers in a state-of-the-art environment.

About the Puyallup Community

Nestled at the foot of Mount Rainier along the Puyallup River, Puyallup offers a welcoming small-town feel just 10 miles from Tacoma and 35 miles from Seattle. Residents enjoy unique dining, an antique-filled downtown, excellent schools and abundant parks and recreation - all while being close to big-city opportunities.

Why MultiCare?

• Rooted in the local community
• Growth and education
• Well-being and support
• Living our values
• Belonging for all
• Pacific Northwest lifestyle

Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday