RN, Primary Care Phone Triage Specialist

Ascension Health; Carmel (IN); On-site; USD 49,000 - 69,000; Full time

Job summary

Ascension Health in Carmel, IN is seeking a registered nurse for a Primary Care Phone Triage role. You will perform rapid clinical assessments by phone or in person, prioritizing urgency and directing patients to appropriate care to ensure safety and optimize clinic flow.

The position requires triage/clinic experience, strong communication, listening, and critical thinking skills, with a focus on coordinating care and patient transitions within a multidisciplinary team.

Qualifications

• Registered Nurse licensed in Indiana prior to hire.
• Diploma from an accredited nursing program.
• BLS within 30 days; instructor certification preferred.

Responsibilities

• Perform rapid clinical assessments by phone or in person, prioritizing patient needs based on urgency.
• Coordinate cross-functional communication among patients, providers, and specialty teams.
• Execute and coordinate immediate clinical orders during clinic visits.
• Educate patients on symptom management and next steps.

Skills

Triage experience

Communication skills

Listening skills

Critical thinking

Education

RN license (Indiana)

Diploma in Nursing

BLS Provider (AHA/Red Cross)

BLS Instructor certification

Job description

Ascension Health in Carmel, IN is seeking a registered nurse for a Primary Care Phone Triage role. You will perform rapid clinical assessments by phone or in person, prioritizing urgency and directing patients to appropriate care to ensure safety and optimize clinic flow.

The position requires triage/clinic experience, strong communication, listening, and critical thinking skills, with a focus on coordinating care and patient transitions within a multidisciplinary team.