RN Population Health Care Manager — Hybrid

WakeMed Health & Hospitals; Raleigh (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Interdisciplinary teamwork culture

Professional growth opportunities

Job summary

WakeMed Health & Hospitals is seeking an experienced Population Health Care Manager, RN, to coordinate care for high-risk and medically complex patients across ambulatory, inpatient, home, and community settings. You will lead care plans, collaborate with interdisciplinary teams, and guide care transitions to improve outcomes.

The role emphasizes strong organization, documentation, and communication skills, with opportunities to influence population health processes and outcomes within a

Qualifications

• An experienced Registered Nurse with previous nursing leadership and/or supervisory experience.
• A strong background in care coordination, case management, and managing high-risk or medically complex patients.
• Experience working collaboratively with multidisciplinary or interdisciplinary healthcare teams.
• Inpatient hospital experience is a plus, particularly discharge planning, transitions of care, or complex patient needs.
• A highly organized professional who can manage multiple priorities while maintaining attention to detail.
• Strong documentation skills with a commitment to timely and consistent follow-through.
• An effective communicator who can build trusted relationships with patients, families, providers, and care team members.
• A collaborative team member who is comfortable providing direction, delegating responsibilities, and bringing the right people together to support the patient.
• Someone who is proactive, resourceful, and comfortable navigating complex clinical and social needs

Responsibilities

• Provide comprehensive care coordination, case management, and transition-of-care services for high-risk and medically complex patient populations.
• Assess patient needs and develop, implement, monitor, and evaluate individualized plans of care.
• Coordinate care across ambulatory, inpatient, home, and community settings to support safe and effective transitions.
• Partner with providers, practices, interdisciplinary team members, community agencies, patients, and families to ensure continuity of care.
• Delegate appropriate care plan activities to members of the care team and provide guidance to support successful follow-through.
• Identify barriers to care and connect patients with appropriate clinical, social, and community resources.
• Educate and coach patients to strengthen self-management skills and encourage active participation in their health.
• Utilize population health data, quality measures, and clinical information to prioritize needs and support high-quality, cost-effective care.
• Maintain timely, thorough, and accurate documentation of patient interactions, care plans, interventions, and outcomes.
• Support achievement of established quality, patient experience, and population health goals.

Skills

Care coordination

Case management

Discharge planning

Interdisciplinary teamwork

Documentation

Communication

Leadership

Patient education

Education

Bachelor's Degree in Nursing

Job description

WakeMed Health & Hospitals is seeking an experienced Population Health Care Manager, RN, to coordinate care for high-risk and medically complex patients across ambulatory, inpatient, home, and community settings. You will lead care plans, collaborate with interdisciplinary teams, and guide care transitions to improve outcomes.

The role emphasizes strong organization, documentation, and communication skills, with opportunities to influence population health processes and outcomes within a