RN Patient Navigator - Neurosurgery

aah; Ardmore (NC); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Total rewards package

Paid time off

Health benefits

Education assistance

Job summary

Advocate Health is seeking a Nurse Navigator to further the Wake Forest Baptist Medical Center - Spine Center program in Clemmons, NC. The role requires RN licensure, BSN preferred, and two years’ nursing experience with case management skills.

Responsibilities include program evaluation, quality improvement, and coordinating care across teams; bilingual Spanish skills are a plus. Expect 40-hour weeks with some on-call responsibilities in a supportive health system.

Qualifications

• Graduation from an accredited School of Nursing. BSN preferred with two years' experience as a Registered Nurse.
• Case management experience preferred.
• Bilingual preference with fluency in Spanish preferred.

Responsibilities

• Evaluate Navigator Program quality and track activity per standards.
• Ensure high-quality patient care by following policies and involving patients and families.
• Identify barriers to care and develop strategies to remove them.
• Lead outreach with key community agencies to strengthen partner relations.
• Maintain program data and deliver outcomes and performance reports.

Skills

Problem solving

Self-directed work

Team leadership

Fast-paced environment

MS Office reporting

Education

RN license

BSN preferred

Job description

Department:

37150 Wake Forest Baptist Medical Center - Spine Center: Clemmons Med Plz

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Monday - Friday 0800-1700. No weekends or holidays

Pay Range:

$38.20 - $57.30

EDUCATION/EXPERIENCE:

Graduation from an accredited School of Nursing. BSN preferred with two years' experience as a Registered Nurse.

Case management experience preferred.

Bilingual preference with fluency in Spanish preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

Current license as a Registered Nurse (RN) in the State of applicable state.

ESSENTIAL FUNCTIONS:

Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards.

Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care. Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them.

Implements outreach efforts to establish and maintain positive working relationships with key community agencies.

Collects and maintains up to date and accurate program data and documentation according to program standards. Delivers reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.

Trained in motivational interviewing and health coaching to provide chronic care management.

Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth. Demonstrates responsibility for personal development by participating in continuing education offerings. Seeks new opportunities for self- improvement. Seeks and applies constructive feedback to improve performance.

Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

SKILLS/QUALIFICATIONS:

Problem solving, decision making and critical thinking skills

Ability to work in a self-directed environment

Ability to work with and lead teams

Demonstrates ability to work in fast-paced environment with multiple interruptions

Expertise in MS Office and ability to prepare program reports frequently and efficiently

WORK ENVIRONMENT:

Clean, well-lit, comfortable environment

Possible exposure to infections and contagious diseases

Occasional exposure to patient illnesses

Occasionally subject to irregular hours (evenings and weekends)

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
• Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nati