RN Patient Logistics Coordinator: Bed & Throughput

Ardent Health Services; Tyler (TX); Hybrid; USD 55,000 - 69,000; Part time

Job summary

Ardent Health Services in Tyler, TX is seeking a rotating shift, part-time Patient Logistics Coordinator (RN) to manage admissions across the health system. The PLC-RN will screen for eligibility, coordinate transfers, and ensure timely placement with appropriate bed and level of care.

Strong clinical judgment and EMTALA knowledge are essential. The role emphasizes collaboration with referring facilities, physicians, nursing staff, and transfer centers to minimize delays and optimize patient

Qualifications

• Graduate of an accredited school of Nursing.
• Current Multi-State Licensure as an RN.
• 3 years of clinical experience in an acute care setting.
• Must be proficient in EMTALA.
• Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making.
• Ability to establish and maintain collaborative and effective working relationships.
• Ability to communicate effectively in oral, written, and electronic formats.
• 3 years of clinical experience in ED or Critical Care (preferred).

Responsibilities

• Coordinate admission/transfer or consult of emergent, urgent and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with guaranteed appropriate level of care and timely, appropriate mode of transport.
• Systematic processing of patient acuity and expert level of clinical decision making, to facilitate the patient flow through the continuum of care.
• Ability to document and prioritize patient information to formulate an accurate picture of the patient and his/her condition for accepting physicians, nurses, or other healthcare workers.
• Stays up to date with all departmental procedures, policies, and communications to ensure adherence of appropriate process for final referral resolution.
• Assign Transfer Priority Level for triage / transport of patients to prioritize bed and transportation resources.
• Maintain Patient Logistics Center data collection and provide feedback to referring facility on patient transition and outcomes.
• Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients of all ages of patients served.
• Screens admissions, using approved criteria, for appropriateness of level of care orders and bed assignments. Educates nurses, physicians, and ancillary staff in level of care and admission/transfer issues/ opportunities.
• Through effective and professional communication, acts as a liaison between physicians, patients/family, hospital staff and patient care areas, outside agencies to promote efficient patient flow.
• Demonstrates knowledge of regulatory requirements, EMTALA, Ardent Ethics and Compliance policies and quality initiatives. Monitors self-compliance and implements process changes to ensure compliance with such regulations and quality initiatives as they relate to the provision of Patient Logistics Center functions and Bed Management Services.
• Tracks and trends barriers to patient flow, makes recommendations and develops action plans to improve processes and systems. Flags call for Patient Logistics Center leadership to review and elevate issues to outside Administrative Leadership.
• Adheres to established policy and procedure and standard of care, escalates issues through the established Chain of Command in a timely manner
• Maintains current and accurate information in Electronic Health Care Record
• Facilitates collaborative Capacity Management at facilities served
• Facilitates patient throughput with an ongoing focus on quality, efficiency, and exceptional customer service.
• Acts as Bed / Capacity Coordinator when assigned to effect timely transfer, appropriate bed assignment and to ensure the patient’s information is accurate and viable.
• Competent in the application of Medical Necessity criteria
• Screens admissions, using approved criteria, for appropriateness of level of care orders and assignment of status and bed type.
• Participates in daily bed management functions and effectively communicates resources and issues to appropriate areas of the facility
• Engages in departmental team approach to ensure all elements are communicated (both written and verbal) to facilitate patient throughput
• Builds relationships with nursing units, nursing managers and supervisors.
• Works cooperatively with all patient care areas with Nursing Leadership to ensure appropriate placement of patients based on priority, acuity, and care/needed treatment anticipated.
• Must be able to attentively listen and simultaneously type 30 wpm.
• Provides superior customer service with all interactions.
• Ability to organize and prioritize multiple complex tasks.
• Ability to work effectively with other employees and external parties.

Skills

EMTALA proficiency

Critical thinking

Problem solving

Prioritization

Communication

Organization

Team collaboration

Multitasking

Customer service

Education

Graduate of accredited nursing school

RN license (multi-state)

Job description

Ardent Health Services in Tyler, TX is seeking a rotating shift, part-time Patient Logistics Coordinator (RN) to manage admissions across the health system. The PLC-RN will screen for eligibility, coordinate transfers, and ensure timely placement with appropriate bed and level of care.

Strong clinical judgment and EMTALA knowledge are essential. The role emphasizes collaboration with referring facilities, physicians, nursing staff, and transfer centers to minimize delays and optimize patient