RN Patient Care Navigator - Access & Care Coach

HCA Healthcare, Inc.; Brandon (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

PTO & leave

401(k) plan

Education support

Additional perks

Job summary

HCA Florida Brandon Hospital is seeking an experienced RN Patient Care Navigator (PRN) to guide patients through the health care system, addressing access issues and coordinating with service providers. You will build relationships, track interventions, and support clinical and supportive care needs for patients and families.

The role emphasizes serving as a point of contact for physicians, patients, and caregivers, helping patients understand diagnoses and treatment options, and collaborating

Qualifications

• Associate degree in healthcare or related field; Bachelor's degree preferred.
• Minimum 1 year clinical experience in a specialty area.
• Current Florida RN license.
• Current BLS certification.
• Strong critical thinking, service excellence, interpersonal communication, and PC skills.

Responsibilities

• Serve as a single point of contact for referring physicians, patients and caregivers to ensure access to clinical and support care services.
• Assist patients in understanding diagnosis, treatment options, and available resources.
• Help patients and families establish a support network and address physical, social, and emotional needs.
• Communicate effectively with physicians and the interdisciplinary team to meet patient needs.

Skills

Critical thinking

Service excellence

Interpersonal communication

Reading instructions

Following verbal instructions

PC skills

Education

Associate degree in healthcare

Bachelor’s degree preferred

Job description

HCA Florida Brandon Hospital is seeking an experienced RN Patient Care Navigator (PRN) to guide patients through the health care system, addressing access issues and coordinating with service providers. You will build relationships, track interventions, and support clinical and supportive care needs for patients and families.

The role emphasizes serving as a point of contact for physicians, patients, and caregivers, helping patients understand diagnoses and treatment options, and collaborating