RN Panel Quality Specialist

LAKE REGION HEALTHCARE CORPORATION; Fergus Falls (MN); Hybrid; USD 54,000 - 69,000; Full time

Benefits offered by this job

Medical and dental coverage

HSA, FSA and 401k plans

EAP, life and disability coverage

Pet insurance

ID theft protection and legal services

Job summary

Lake Region Healthcare Corporation in Fergus Falls, MN is seeking a Panel Quality Assistant to support providers and patients, focusing on quality reporting, outreach, and care team collaboration.

The role works with administration, providers, nursing, and patients, emphasizes RN scope, involves reviewing reports, and following licensed staff instructions while exercising initiative and judgment. Hybrid work options available; attendance at the site per schedule is required.

Qualifications

• Proficient verbal and written communication skills.
• Demonstrated ability to perform within the registered nurse scope of practice.
• Current Healthcare Provider-level CPR certification upon hire or must be obtained within six months.
• Current Minnesota RN Licensure.

Responsibilities

• Recommends, documents, and executes standard protocols for closing gaps in preventive and chronic disease management services on behalf of practices.
• Accesses practice medical record, health plan and physician organization registries for the sole purpose of identifying patient level gaps in care.
• Accesses practice EHRs to identify patients that have appointments scheduled, have been or need to be seen for care gap closure.
• Prepares reports to provide lists of open gaps and patients that are due for services.
• Communicates with practice office managers and other staff on how to increase quality scores with better documentation and gap closure.
• Assist IT and health plans with audits by accessing practices EHR’s and/or reaching out to practices for proper documentation.
• Assist in creating policies, protocols, and workflows to implement quality work into care teams.
• Provide education on reports and workflows to providers and support staff to implement gap closures within the care teams.

Skills

Verbal communication

Written communication

CPR certification

Education

Graduate of an accredited school of nursing

Job description

Lake Region Healthcare Corporation in Fergus Falls, MN is seeking a Panel Quality Assistant to support providers and patients, focusing on quality reporting, outreach, and care team collaboration.

The role works with administration, providers, nursing, and patients, emphasizes RN scope, involves reviewing reports, and following licensed staff instructions while exercising initiative and judgment. Hybrid work options available; attendance at the site per schedule is required.