RN Nursing & QA Supervisor — CareLine Operations

HealthPartners; BLOOMINGTON (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

HealthPartners, located in Bloomington, is seeking a CareLine Nursing and Quality Assurance Supervisor to lead staff and ensure quality assurance measures. Candidates should have at least two years in nursing and customer service, along with 3-5 years in supervisory roles. The successful applicant will manage and coach CareLine staff, ensuring the delivery of exceptional service.

HealthPartners offers a comprehensive benefits package and values teamwork to improve health care. For more information, visit their careers page.

Qualifications

• Minimum two years of nursing and customer service experience.
• 3-5 years of supervisory or management experience.
• Demonstrated ability to prioritize multiple projects and tasks.

Responsibilities

• Supervise CareLine RN staff including hiring, training, and development.
• Responsible for holding staff accountable and performance reviews.
• Provide feedback to staff regarding their performance.

Skills

Oral communication skills

Interpersonal communication skills

Analytical skills

Problem-solving skills

Organizational skills

Customer service techniques

Team collaboration

Education

Graduate of RN program, BSN preferred

Current Minnesota RN license

Tools

Microsoft Word

Microsoft Excel

Job description

HealthPartners, located in Bloomington, is seeking a CareLine Nursing and Quality Assurance Supervisor to lead staff and ensure quality assurance measures. Candidates should have at least two years in nursing and customer service, along with 3-5 years in supervisory roles. The successful applicant will manage and coach CareLine staff, ensuring the delivery of exceptional service.

HealthPartners offers a comprehensive benefits package and values teamwork to improve health care. For more information, visit their careers page.