RN/LPN Supervisor - Family Medicine

UNLV Health; Las Vegas (NV); On-site; USD 64,000 - 93,000; Full time

Job summary

UNLV Health is seeking an RN/LPN Supervisor for its Family Medicine department. This role oversees daily operations of the back-office staff, ensures compliance with regulations, and provides high-quality patient care. Ideal candidates will have extensive nursing experience and leadership skills, offering a competitive pay range and benefits.

Benefits

12 Paid Holidays per year

20+ PTO days per year

3% 401K Contribution

Medical, Dental, and Vision benefits

Qualifications

• Minimum of 3 years as RN, LPN/LVN, or related field.
• 5 years in a supervisory role preferred.
• Advanced knowledge of EHR systems preferred.

Responsibilities

• Supervise back office and clinical staff ensuring high patient care standards.
• Conduct daily spot checks, manage staff schedules, and maintain records.
• Participate in recruitment and training of new staff.

Skills

Bilingual - Spanish is a plus

Advanced knowledge of nursing practices

Excellent verbal communication skills

Strong critical thinking skills

Multitasking in fast-paced environment

Education

Graduation from an RN or LPN Program

Basic Life Support (BLS) or CPR Certification

Licensed Practical Nurse (LPN) or Registered Nurse (RN) Licensure in Nevada

Job description

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This range is provided by UNLV Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$64,900.00/yr - $92,300.00/yr

This Position will oversee the daily operations of the back-office staff, ensuring high standards of patient care and compliance with state regulations. The Licensed Practical Nurse (LPN) will provide essential patient care under the direction and supervision of a Registered Nurse (RN). This role involves supervising clinical staff, coordinating, and safeguarding patient care needs, and assisting in the management of clinical procedures within a healthcare setting, in collaboration with the Executive Director of Clinical Operations.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

• Clinic Hours are Monday through Friday, 8AM to 5PM (Actual hours may vary, depending on business need)
• 12 Paid Holidays per year, starting with your first day of employment!
• 20 + PTO days per year! (Depending on Position)
• 3% 401K Contribution, even if you do not contribute!
• Medical, Dental, and Vision benefits that start the first of the month following your start date!
• Pay may be higher than stated range, based on years of experience.
• And more!
  
  

Responsibilities

MAJOR RESPONSIBILITIES

• Back Office Supervisor
• Supervise Back Office and Referral and Authorization Specialist providing professional and technical support to staff and troubleshoots the delivery of patient care. Responds to requests from families and other concerned patients regarding patient care issues.
• Manages staff schedules to meet changing workload needs, time card processing, time correction, or any PTO requests. Request coverage from Per Diem pool.
• Supports staff in daily functions such as medical assistant coverage (rooming, turning rooms over, sending specimens out, etc. as needed).
• Conducts daily spot checks within the clinic and completes all necessary daily/weekly logs and assignment sheets. Complete clinic variance for all incidents that occurs in the clinic by the end of day of the incident, sending complete forms to the Executive Director of clinical operations via interoffice, not email.
• Serves as the subject matter expert, mentor and role model to employees, demonstrates fair and equitable employment practices.
• Monitors and audits patient’s referral authorization, surgery schedulers, claim edit and Charge Review work queues for the clinic ensuring all are completed in a timely manner, but ensure any STAT/Urgent requests are completed by the end of day.
• Review and monitor quality audits and Press Ganey to resolve any issues that may arise and make any improvements. Report findings from your audits to the CA immediately so training can take place for the staff.
• Participates in the recruitment process, screening, interviewing and recommending applicants for hire for the best possible fit. Performs evaluation of assigned staff, providing input regarding performance feedback.
• Collaborate with Back Office Clinic Supervisors and Clinic Administrators to manage and maintain physician templates.
• Performs some administrative office functions such as attending all meetings, composing and distributing routine correspondence, including letters, e-mail, forms and faxes, answers, screens and directs telephone calls. Monitors the clinic’s supply of medical equipment; purchase any necessary equipment through McKesson.
• Abides by Compliance and HIPPA guidelines, ensuring maintenance of patient privacy and protection of patient health information/confidential data.
• Provides EMR elbow support.
• IV Certified Licensed Practical Nurse (LPN)
• Provide high-quality patient care in accordance with established protocols and state regulations. This role involves administering intravenous therapy
• Administer intravenous medications, fluids, as prescribed by the physician and as allowed per Nevada State Board of Nursing
• Monitor patients for adverse reactions or complications related to IV therapy, providing timely interventions as needed
• Report any patient concerns to a registered nurse and/or higher immediately
• Perform venipuncture and maintain IV access, ensuring adherence to infection control practices.
• Conduct comprehensive assessments of patients before, during, and after IV therapy.
• Document patient conditions, treatments, and responses accurately and promptly in electronic health records (EHR).
• Educate patients and families on IV therapy, medication management, and post-procedure care.
• Provide training and support to new staff regarding IV administration and best practices.
• Be prepared to respond to emergencies related to IV therapy, including anaphylaxis or fluid
• overload, following established protocols.
• Stay current with CPR and emergency response procedures.
• Functions effectively in a matrix management environment.
• Completes any duties and special assignments as requested.
  

Education

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum of three (3) years of experience as an RN, LPN/LVN, Medical Assistant, and/or related field required
• Minimum of five (5) years of experience in a supervisory or leadership role preferred
• Graduation from an RN or LPN Program required
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) Certification required/preferred
• Licensed Practical Nurse (LPN) or Registered Nurse (RN) Licensure in the state of Nevada required
  
  

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES QUALIFICATIONS

• Bilingual - Spanish is a plus
• Advanced knowledge and understanding of nursing practices and the ability to work effectively under the supervision of an RN with the knowledge needed to perform procedures and follow regulations as outlined
• Advanced knowledge and experience of EHR systems. Epic EMR experience preferred
• Advanced knowledge of business methods including productivity, workload analysis, and scheduling
• Advanced knowledge of business principles including: planning, resource allocation, human resource concepts, operations and creation of policies and procedures
• Advanced knowledge of medical terminology, medical records and consent laws
• Advanced knowledge of the insurance industry and billing practices
• Demonstrated proficiency in Microsoft Office (Word, Outlook, and Excel)
• Strong critical thinking and problem solving skills
• Excellent verbal and written communication skills
• Must be able to work and promote teamwork and excellent customer service practices
• Must be able to effectively supervise and train staff, including prioritizing, organizing and scheduling work assignments
• Must be able to multitask and prioritize work in a fast paced environment
• Must be able to maintain confidentiality and thorough knowledge of HIPAA policies and procedures
• Must be able to pay close attention to details
• Must be able to understand residency requirements and effects on scheduling
• Must be able to travel to various locations
  
  

Requirements

PHYSICAL REQUIREMENTS

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working on a special schedule (i.e., evenings and weekends)
• May include working with challenging patients and clients
• May include lifting 25 pounds
• May include reaching, bending knees, stooping, and/or climbing.
  
  

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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