RN Intake and Capacity Nurse-Transfer Center

UnityPoint Health; West Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

401K matching

Employee recognition program

Dental and health insurance

Job summary

UnityPoint Health is seeking a Transfer Center Intake Nurse for its Des Moines, IA corporate office. This full-time, onsite role supports providers seeking patient admission, triages transfer requests, and facilitates placement while ensuring safety and regulatory compliance.

Qualifications include 2+ years as an hospital RN (ER/ICU), an active RN license (state or compact), and BLS. Strong communication and multitasking are essential in a fast-paced transfer center environment.

Qualifications

• Completion of accredited nursing program.
• 2+ years of hospital RN experience (ER/ICU preferred).
• Active RN license (state or compact).
• BLS certification (obtainable upon hire).

Responsibilities

• Perform nursing triage of provided patient information to identify the providers, clinicians, and staff necessary to support medical conversations and transfers to UPH.
• Assess available information to ensure accurate patient placement and know when to request more details.
• Ensure knowledge and adherence of EMTALA, HIPAA, DNV, CMS and other regulatory requirements.
• Follow policy and workflows regarding patient transfers, placement, and capacity.

Skills

Nursing triage

Communication

Critical thinking

Education

Registered nursing program

Job description

Overview

Intake Nurse - Transfer Center

Full-time: 7p-7:30a

Onsite: Des Moines, IA - Corporate Office

-Not Bedside or Direct Patient Care

We are seeking a Transfer Center Intake Nurse to serve in a high-impact role as the first point of contact for providers seeking patient admission to UnityPoint Health. This position coordinates provider communication, triages transfer requests, facilitates patient placement, and supports transfers to higher levels of care when needed. Success in this role requires strong communication, critical thinking, and the ability to manage multiple priorities and technologies while ensuring accuracy, efficiency, and patient safety.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Intake Nurse:

• Perform nursing triage of provided patient information to identify the providers, clinicians, and staff necessary to support medical conversations and transfers to UPH.
• Use their nursing skills to assess available information, knowing when to ask for more information, to ensure accurate patient placement.
• Knowledge, understanding, and adherence of state and federal law surrounding EMTALA, HIPAA, DNV, CMS, and other regulatory agencies.
• Adherence to policy and workflows regarding patient transfers, placement, and capacity.

Qualifications

Education:

• Completion of accredited school of nursing registered nursing program

Experience:

• 2 or more years of Hospital RN experience in ER, Intermediate, or ICU level of care

Licenses/Certifications:

• Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license.
• BLS (can obtain upon hire)