RN / Director Of Clinical Operations - Hospice

Haven Hospice; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

PTO (paid time off)

Mileage reimbursement

Tuition discounts & reimbursement

Job summary

Haven Hospice in Jacksonville, FL is seeking a Director of Clinical Operations to lead patient care services, drive clinical excellence, and manage budgeting and staffing for a high-quality end-of-life program.

The role emphasizes compassionate leadership, regulatory compliance, and cross-functional collaboration to ensure safe, compliant, and cost-effective hospice care across the Jacksonville region.

Qualifications

• Bachelor’s degree in nursing from an accredited program
• Master’s degree in hospice preferred
• Three years of management experience in hospice or related health care
• RN license in the State with current licensure
• Valid driver’s license and automobile in good condition
• Ability to supervise professional and administrative personnel
• Knowledge of CHAP standards and health care regulations

Responsibilities

• Oversees all patient care services provided by the hospice team
• Advises nursing supervisors to improve patient care
• Assists with patient care planning and evaluation
• Helps prepare and manage the hospice budget
• Monitors patient volume to adjust staffing and resources
• Evaluates performance of nursing supervisors and teams
• Hires and, when necessary, terminates staff
• Conducts regular performance reviews for clinical staff
• Ensures patient records meet legal requirements
• Manages supplies and equipment for patient care
• Develops and oversees staff training programs
• Plans ongoing education and training
• Monitors and improves quality and safety of hospice services
• Promotes hospice services within the healthcare community
• Serves as acting Executive Director when main director is unavailable

Skills

Leadership

Regulatory knowledge

Communication

Budgeting

Staff development

Quality improvement

Education

Bachelor’s in Nursing

Master’s degree preferred

Job description

Schedule: M-F 8am-5pm Are you a clinical hospice leader looking for a new opportunity?

Our Company

Haven Hospice

Overview

Office Location: Jacksonville, FL Coverage area: Jacksonville, FL Schedule: M-F 8am-5pm

Are you a clinical hospice leader looking for a new opportunity? Haven Hospice is seeking a passionate, dedicated Director of Clinical Operations to join our team in Jacksonville, FL. This role is ideal for a compassionate, strategic leader who is passionate about delivering high-quality end-of-life care while driving clinical excellence and operational success. If you’re ready to work in a supportive, fulfilling environment where your skills and empathy truly shine,.

How YOU Will Benefit

• Broaden Skill Set: Gain expertise in organization development, regulatory compliance, team management, and performance improvement.
• Impactful Work : Ensure patients receive compassionate, quality end-of-life care.
• Cross-Department Collaboration: Build strong cross-functional leadership experience.
• Mentorship & Team Development: Opportunities to coach and develop clinical supervisors and nursing staff, leaving a legacy of strong leadership.

As a Director of Clinical Operations, You will:

• Oversees all patient care services provided by the hospice team.
• Supports and advises nursing supervisors to help improve patient care.
• Assists with patient care planning and evaluation as needed.
• Helps prepare and manage the hospice’s budget.
• Monitors patient volume to adjust staffing and resources accordingly.
• Evaluates the performance of nursing supervisors and helps them evaluate their teams.
• Hires, evaluates, and, when necessary, terminates staff.
• Conducts regular performance reviews for clinical staff.
• Ensures patient records are accurate and meet legal requirements.
• Manages supplies and equipment needed for patient care.
• Develops and oversees training programs for new staff .
• Plans ongoing education and training.
• Monitors and improves the quality and safety of hospice services.
• Helps set goals and create policies for the organization.
• Ensures the hospice complies with all laws and certification standards.
• Keeps up with changes in hospice care and shares updates with the team.
• Promotes hospice services within the healthcare community.
• Serves as acting Executive Director when the main director is unavailable.

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom , SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
• Benefits may vary by employment status

Qualifications

• Bachelor’s degree in nursing from an accredited program by the National League for Nursing. Master’s degree in hospice preferred.
• Three years of management experience in a hospice or related health care organization
• Registered nurse in the State with current licensure to practice professional nursing in the State .
• Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community .
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.

About Our Line Of Business

At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.havenhospice.com . Follow us on Facebook and LinkedIn .

Additional Job Information

This position is subject to a Level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.

Location : Special Notice

This position is subject to a level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.