RN Clinical Team Development

Intermountain Healthcare Inc.; Broomfield (CO); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health is seeking an experienced RN to develop the Medical Assistant Teams and Medical Assistant Leads at SCL Health Medical Group Clinics, with a focus on workflows, protocols and team development.

The role collaborates with Clinic Managers and partners with Process Improvement, Ambulatory Informatics, Pharmacy and other system resources to support onboarding, education, and quality improvement across primary care teams.

Qualifications

• RN license in state of practice
• BLS-HCP certification (American Heart Association)
• Minimum two years RN experience
• Leadership or management experience preferred
• Experience with process improvement and change management

Responsibilities

• Develop and support MA teams and leads
• Create and maintain MA orientation and training materials
• Onboard and educate MA staff and leads
• Coach providers and MAs for collaborative patient‑centered care
• Identify opportunities for quality improvement and standardize MA protocols
• Support MA-related pharmacy and medication safety practices
• Participate in clinic quality improvement meetings and MA initiatives
• Assist in MA interview and selection processes
• Promote mission, vision, and values; maintain service standards
• Perform other duties as assigned

Skills

Leadership

Process improvement

Education & training

Team collaboration

Clinical nursing

Patient-centered care

Communication skills

RN scope of practice

Education

ASN

BSN preferred

Job description

Job Description:The primary role is to develop the Medical Assistant Teams and Medical Assistant Leads at SCL Health Medical Group Clinics with a focus on workflows, protocols and team building and development. This role will strongly collaborate with the Clinic Managers and partner with Process Improvement, Ambulatory Informatics, Pharmacy and other system resources.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide ongoing development, coaching, and support for Medical Assistants (MAs).Develop and maintain orientation, education, and training materials for MAs and Lead MAs.Partner with Lead MAs to ensure effective onboarding, education, training, and ongoing development of MA staff.Coach providers and MAs in building collaborative, trusting working relationships that support high-quality, patient-centered care.Serve as a Subject Matter Expert (SME) regarding the Medical Assistant scope of practice.Identify opportunities for quality improvement by observing workflows, evaluating current practices, and recommending process improvements.Oversee and support execution of MA responsibilities related to pharmacy and medication guidelines, including: Vaccine administration processes Controlled substances Clinical Laboratory Improvement Amendments (CLIA) proficiency General medication safety practicesIdentify, develop, implement, and standardize MA protocols and best practices.Participate in clinic Quality Improvement (QI) meetings and support MA-driven quality measures, including initiatives that rely on patient in-reach.Actively participate in clinic process improvement projects that impact or enhance the MA role.Participate in the interview and selection process, providing guidance and support to Lead MAs as appropriate.Promote the organization's mission, vision, and values and demonstrate established service behavior standards.Perform other duties as assigned.EDUCATIONRequiredAssociate of Science in Nursing (ASN) from an accredited School of Nursing.PreferredBachelor of Science in Nursing (BSN).CERTIFICATION, REGISTRATION, AND LICENSURERequiredCurrent Registered Nurse (RN) license in the state of practice.Current Basic Life Support for Healthcare Providers (BLS-HCP) certification from the American Heart Association.EXPERIENCERequiredMinimum of two years of experience as a Registered Nurse.PreferredThree or more years of clinical nursing experience.Primary care and/or specialty care nursing experience.One or more years of leadership or management experience, including experience with process improvement and change management.KNOWLEDGE, SKILLS, AND ABILITIESTo perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skills, education, training, licensure, experience, and abilities necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Ability to remain flexible and adaptable as the primary care RN role and clinical needs evolve.Demonstrated initiative, self-motivation, and commitment to continuous learning and professional development.Ability to advocate effectively for MA and RN clinical support roles within a patient-centered primary care environment.Strong understanding of the RN's role and value within an integrated primary care team.Ability to collaborate and communicate effectively with Clinic Managers, Practice Administrators, operational leadership, nursing leadership, providers, and other key stakeholders.Ability to support education, workflow standardization, quality improvement, and change-management initiatives across clinical teams.Regular and reliable attendance during scheduled business hours or assigned shifts is required.Ability to work nights and/or weekends when required for identified positions.Location:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$41.20 - $62.17We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.