RN Clinical Supervisor

Institute on Aging; San Francisco (CA); On-site; USD 123,000 - 128,000; Full time

Benefits offered by this job

Health coverage

Retirement opportunities

Wellness programs

Job summary

Institute on Aging seeks an experienced supervisor for the MSSP program, overseeing RN Case Management and Care Management staff. You will ensure compliant clinical documentation, staff training, and quality care delivery for elderly and disabled clients living at home or in home-like settings.

The role requires nursing leadership, regulatory knowledge, and strong collaboration with leadership, MSW supervisors, and external partners.

Qualifications

• RN licensed and experienced in care management coordination.
• Experience supervising care management staff and interdisciplinary teams.
• Familiarity with Medi-Cal/Medicare and regulatory compliance.

Responsibilities

• Supervise RN Case Management and Care Management staff in MSSP.
• Participate in hiring, annual performance evaluations, and terminations.
• Ensure day-to-day operations, audits, and regulatory compliance.
• Develop and implement staff education, training plans, and supervision.
• Lead care plan conferences and clinical documentation reviews.
• Coordinate program policies, procedures, and contract adherence.
• Mentor new MSSP staff and interns; liaise with CDA and providers.

Skills

Nursing supervision

Leadership

Regulatory knowledge

EMR proficiency

Communication skills

Education

RN, BSN

MSN preferred

Tools

EMR systems

Excel

Word

Job description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

PRIMARY RESPONSIBILITY

Provide supervision to RN Case Management staff and Care Management staff. Multipurpose Senior Services Program (MSSP) provides interdisciplinary care management services to individuals at risk of being institutionalization or currently institutionalized that can transition home or "home like setting" providing services are in place to help them remain safe in the community.

ESSENTIAL JOB FUNCTIOINS

Responsible for the clinical supervision, training and evaluation of Registered Nurse, Social Work Care Management and Admin Staff working in MSSP. Participates in the hiring, yearly performance evaluations and termination of MSSP Care Management staff. Facilitates and oversees day-to-day operations; insuring that appropriate systems are in place. Performs regular audits of cases Ensures program and staff compliance with all regulatory requirements as set forth by California Department of Aging. Insures high quality, timely care and service delivery Implements and monitors multiple systems, including records, clinical documentation, and personnel. Ensures that documentation is compliant with regulations, policy and procedures. Organizes, conducts care plan conferences and individual supervision as needed Facilitates the orientation and training of all new staff, including joint home or virtual visits, supervisory meetings, and documentation review. Responsible for assessing the educational needs of staff, developing and coordinating an education and training plan that assures a high level of skill and competency in the understanding of case management and community resources. In collaboration with Leadership and MSW Clinical Supervisors, lead the development and implementation of MSSP curriculum for all Care Management staff Develops and maintains collaborative working relationships with community individuals, HHA’s, PCA’s, groups and organizations; takes advantage of opportunities to educate the public about MSSP services. Responsible for remaining current with changes in community resources, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program; acts as a resource for MSSP staff. Provides back-up coverage for clinical staff which could include home and/or virtual visits. In collaboration with the leadership, participates in establishing monthly, quarterly, and annual goals and objectives relevant to the needs of MSSP. In collaboration with Program Manager and Clinical Supervisor, conducts annual review and revision of program policies and procedures. Responsible for expanding personal knowledge, understanding of care management, family systems, geriatrics, adolescent, relevant heath care issues. Understands and applies the regulatory and procedural requirements of MSSP as well as the policies and procedures of the Institute on Aging. Provides mentorship, consultation, and training for all new MSSP CM staff and interns. Assumes responsibility for some of the program’s most challenging clients. Participates in program leadership meetings and takes on program development projects as assigned. Acts as liaison between MSSP, CDA, and providers. May direct and monitor additional smaller programs to adhere to contract guidelines and acceptable clinical standards of practice. Travel when necessary All other reasonably related responsibilities as assigned.

EDUCATION

RN, BSN. Preferred: MSN, Master’s degree in nursing

BACKGROUND AND EXPERIENCE

3-5 years’ experience working with frail elderly, adolescents, disabled adults and children, acute care and/or Home Health required. Supervisory experience (preferred) Experience with and understanding of the medical and psychosocial problems Exceptional communication, presentation skills, and time management. Detail oriented and well organized. Demonstrates case management skills and experience in the community health care delivery system. Demonstrates ability to supervise care management staff and provide coaching / mentoring to staff. Demonstrates ability and willingness to take on program development projects. Good problem-solving skills and the ability to prioritize and multiple tasks. Computer literacy required (Excel, Word). Ability to navigate multiple platforms and EMR’s.

PHYSICAL & LANGUAGE REQUIREMENTS

Ability to lift, transfer, push/pull, maneuver, and reposition up to 25 lbs Ability to reach, bend, and walk Five finger manipulation Ability to comprehend complex written materials and verbal instructions Ability to speak and write English clearly

COMPENSATION RANGE

Compensation Range: $123,000 -$128,000/annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you currently work at IOA, please submit your application through the Internal Careers Page.

A job with benefits that goes above and beyond. From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding.

We encourage you to learn more about IOA by visiting us here.