Care Manager I

Institute on Aging Southern California, LLC; Guasti (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Institute on Aging Southern California, LLC is seeking a dedicated social services professional to conduct comprehensive assessments and develop client-centered care plans for aging adults and those with disabilities. You will coordinate with Medicare/Medi-Cal and community providers to ensure seamless services, document thoroughly, and support clients and families.

Required BA/BS in Social Work and at least one year of relevant experience; bilingual abilities (English plus Cantonese and/or

Qualifications

• BA/BS in Social Work or related field required.
• One year experience with disabled adults or frail elderly.
• Bilingual preferred: English plus Cantonese and/or Mandarin and/or Spanish.
• Strong communication and presentation skills for frail elderly and teams.
• Caseload management and knowledge of community health delivery.

Responsibilities

• Conduct comprehensive assessments, including psychosocial and health needs.
• Develop and implement the client-centered Community Living Plan.
• Coordinate with Medicare, Medi-Cal and other programs.
• Maintain charting and progress notes within 24 hours.
• Educate clients about resources and train self-management when possible.
• Collaborate with physicians and social service workers to ensure care continuity.
• Participate in Continuous Quality Improvement and research data collection.

Skills

Case management

Communication

Bilingual English/Chinese/Spanish

Education

BA/BS in Social Work

Tools

Computer literacy

Job description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Enhanced Care Management services are offered through CalAIM and Institute on Aging (IOA) for adults transitioning from nursing facilities, adults living in the community who wish to remain home, adults living with mental health or substance use, and adults experiencing homelessness. We also provide community support services for those seeking housing, and those who need housing adapted to meet their physical needs.

Specific Responsibilities

• Conducts comprehensive assessments and on-going re-assessments of the residents and including psychosocial, physical and mental health, environmental and spiritual needs.
• Writes comprehensive assessments.
• Based on assessment information with the client develops and initiates the client-centered Community Living Plan.
• Identifies arranges for and monitors appropriate community services based a good knowledge of Medicare, Medi-Cal, and other entitlement programs.
• Establishes and maintains a care management relationship with clients and their significant others as appropriate, offering respect, dignity and support.
• Provides crisis intervention, advocacy, problem solving and therapeutic interventions.
• Meets with clients at least monthly, and more often as needed.
• Reviews and modifies their Community Living Plan on an ongoing basis.
• Documents via progress notes all case management activity regarding identified problems within 24 hours, adding any new problems to the service plan, as needed.
• Maintains required paperwork and follows a clear, concise, and consistent system of charting to allow for continuity of care.
• Educates clients and significant others about resources and when possible, trains them to provide their own case management.
• Establishes and maintains open and effective communication with community providers, including physicians and other health care and social service workers.
• Provides appropriate information on all significant aspects of individual client care and program operations, while maintaining necessary confidentiality.
• Monitors the quantity and quality of the services provided by other involved providers.
• In collaboration with the client, caregiver, and involved services, terminates clients when appropriate. Documents the process as required.
• Participates in research studies and data collection, as required.
• Participates in and promotes ongoing efforts towards Continuous Quality Improvement.
• Utilizes supervision appropriately, maintaining open lines of communication and providing updates on caseload activity.
• Actively incorporates the ethical standards of the National Association of Social Workers into all aspects of interactions with others.
• Understands and applies the regulatory and procedural requirements of Community Living Services as well as the policies and procedures of the Institute on Aging.
• Attends continuing education classes and/or in-service training to increase knowledge, skills and attitudes related to case management, gerontology, family and community systems and other areas relevant to the client population.
• All other reasonably related responsibilities as assigned.

Education

B.A or B.S in Social Work or related field required

Background and Experience

• One year’s experience working with disabled adults and/or frail elderly required.
• Experience with and understanding of the medical and psychosocial problems of functionally impaired adults and the frail elderly.
• Bilingual highly preferred; English plus Cantonese and / or Mandarin and/or Spanish.
• Exceptional communication and presentation skills relating to the frail elderly, functionally impaired adults, their support systems and teams of health professionals.
• Demonstrates case management skills and experience in the community health care delivery system.
• Detail oriented with good problem-solving skills and the ability to prioritize multiple tasks.
• Computer literacy required.

Physical & Language Requirements

• Ability to lift up to 25 lbs.
• Ability to reach, bend, and walk
• Five finger manipulation
• Ability to speak and write English clearly

Compensation

Range: $70,304 - $75,000/Annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer.

Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

A job with benefits that goes above and beyond. From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding.