RN Clinical Services Group Manager

BD; San Antonio (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health benefits

Professional development programs

Flexible working conditions

Job summary

BD is seeking a clinical process leader to develop and lead improvement initiatives in hospital environments across the United States. This role requires expertise in critical care and the ability to influence healthcare management positively. Candidates must have 8 years of experience in clinical settings, with a Bachelor's in Nursing and strong communication skills.

Expect extensive travel (80-90%) and engagement with various healthcare stakeholders to enhance patient outcomes through process optimization. This is a unique opportunity to impact healthcare delivery and improve patient care at a national level.

Qualifications

• 8 years of related experience in large clinical organizations.
• Critical care experience in ICU, OR, ED or related fields.
• Experience with quality performance and clinical process design.

Responsibilities

• Develop and lead process improvement initiatives.
• Serve as an expert resource to stakeholders and provide input.
• Research data and present findings to stakeholders.
• Travel approximately 80-90% for hospital assignments.

Skills

Project management

Communication skills

Critical thinking

Facilitation skills

Interpersonal relationships

Education

Bachelor's Degree in Nursing (BSN)

Master's Degree in Nursing (MSN)

Tools

MS Office Suite

Job description

Overview

We Are The People Who Give Possibilities Purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

The Clinical Services Group (CSG) is a specialty group within the APM (Advanced Patient Monitoring) business unit. CSG conducts specialty projects with hospitals across the country to manage the integration of complex clinical practice strategies for the sustained improvement of patient care.

Responsibilities

• Develop and lead process improvement initiatives to ensure positive hospital adoption of processes and products, demonstrating improved patient outcomes.
• Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.
• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.
• Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders.
• Handle and perform other incidental duties as assigned.
• This position requires extensive travel, approximately 80–90% of the time, including extended assignments at hospitals across the United States. Candidates must be prepared for frequent overnight travel, schedule changes, and extended time away from home.

Education And Experience

• Bachelor's Degree in Nursing (BSN), with Critical Care experience in ICU, OR, ED or related field with 8 years of related experience with direct healthcare management within large clinical organizations required.
• Master's Degree in Nursing (MSN), including APRN, NP, or PA with Critical Care experience in ICU, OR, ED or related field with equivalent to 6 years of related experience with direct healthcare management within large clinical organizations preferred.
• Experience with quality performance, clinical process design, and/or sophisticated clinical pathways and project management preferred.
• Acute pediatric and PICU experience is preferred.
• Expertise in written and verbal communication, interpersonal relationships, consultative abilities, and relationship building and management required.

Additional Skills

• Excellent facilitation, presentation, project management, and MS Office Suite skills.
• Ability to work well in a multi-cultural environment and matrix organization.
• Ability to relate to physicians, nurses, and senior-level healthcare managers.
• Demonstrated problem-solving and critical thinking skills.
• Extensive knowledge of BD policies, procedures, guidelines, hospital-based systems, and lean processes.
• Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, current clinical research, and governmental policies and regulations.
• Ability to manage confidential information with discretion and strict attention to detail.
• Ability to interact professionally with all organizational levels and manage competing priorities in a fast-paced environment.
• Ability to work in a team environment, including serving as a consultant to management.
• Open to extensive travel (80–90%) to hospitals throughout the U.S.; comfortable with regular travel and adaptable schedules.
• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture and understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD, visit a company careers site. This information is provided for candidate awareness only.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Location and Compensation

• Primary Work Location: USA CA - Irvine Laguna Canyon
• Additional Locations: USA DC - Washington, DC; USA FL - Miami; USA MO - St Louis; USA MT - Bozeman; USA OH - Cleveland; USA TX - Austin; USA TX - San Antonio; USA UT - Salt Lake City; USA WA - Seattle

Work Shift and Compensation details are provided on the BD careers site. Salary ranges are location-dependent and based on role requirements, skills, and applicable laws.