RN Clinical Services Group Manager

BD; Bozeman (MT); On-site; USD 90,000 - 130,000; Full time

Job summary

BD is seeking a Clinical Services Group Manager to develop and lead process improvement initiatives to enhance hospital adoption and patient outcomes.

The ideal candidate will have a Bachelor's degree in a healthcare-related field and extensive experience managing large clinical organizations. The role requires significant travel across the U.S. and excellent interpersonal skills.

BD emphasizes equal opportunity and diversity in the workplace.

Qualifications

• 8 years of previous related experience with direct healthcare management of large clinical organizations.
• Preferred experience with quality performance, clinical process design, and/or clinical pathways.
• Experience managing large clinical staff and both acute pediatric and PICU experience preferred.

Responsibilities

• Develop and lead process improvement initiatives for hospital adoption.
• Serve as an expert resource to stakeholders using clinician knowledge.
• Partner with leadership to develop design strategies for program initiations.
• Research data and present findings to key stakeholders.
• Manage incidental duties as assigned, requires extensive travel.

Skills

Excellent facilitation

Presentation skills

Project management

MS Office Suite

Written and verbal communication

Interpersonal relationships

Consultative abilities

Influencing skills

Relationship management

Problem-solving

Critical thinking

Education

Bachelor's Degree in Healthcare Administration, Nursing, or related field

Master's Degree or equivalent

Job description

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Clinical Services Group Manager

Key Responsibilities

• Develop and lead focused process improvement initiatives to ensure positive system hospital adoption of processes and products, demonstrating improved patient outcomes.
• Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.
• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.
• Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders.
• Manage and perform other incidental duties as assigned.
• Requires extensive travel, approximately 80–90% of the time, including extended assignments (up to 90 days) at hospitals across the United States. Candidates must be prepared for frequent overnight travel, schedule changes, and extended time away from home.

Education and Experience

• Bachelor's Degree in Healthcare Administration, Nursing, or related field, with 8 years of previous related experience with direct healthcare management of large clinical organizations required.
• Master's Degree or equivalent with 6 years of experience preferred.
• Experience with quality performance, clinical process design, and/or sophisticated clinical pathways preferred.
• Experience managing a large clinical staff, acute pediatric experience, and PICU experience preferred.

Additional Skills

• Excellent facilitation, presentation, project management, and MS Office Suite skills.
• Proven expertise in written and verbal communication, interpersonal relationships, consultative abilities, influencing, and relationship management.
• Ability to work well in a multi-cultural environment and matrix organization.
• Ability to relate to physicians, nurses, and senior-level healthcare managers.
• Demonstrated problem-solving and critical thinking skills.
• Extensive knowledge of BD policies, procedures, guidelines, hospital-based systems, and lean processes.
• Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, current clinical research, and governmental policies and regulations.
• Ability to manage confidential information with discretion and strict attention to detail.
• Ability to interact professionally with all organizational levels and manage competing priorities in a fast-paced environment.
• Ability to work in a team environment, including serving as a consultant to management.
• Open to extensive travel (80–90%) and long-term assignments (up to 90 days) at hospitals throughout the U.S.; should be comfortable with regular travel, flexible schedules, and adaptability beyond home region.
• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Equal Opportunity Employer

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.