RN Case Manager — Telephonic Care & Field Support

CVS Health; Lake Michigan Beach (MI); On-site; USD 61,000 - 130,000; Full time

Job summary

CVS Health is hiring an RN Case Manager in Michigan to coordinate and advocate for members’ benefit plans and health needs. You will perform assessments, create care plans and monitor outcomes through collaborative teamwork and clinical guidelines.

The role emphasizes telephonic outreach, documentation in the case management system, and occasional field visits to ensure cost‑effective, quality care. An active MI RN license is required.

Qualifications

• Active and unrestricted RN license in Michigan.
• Experience in healthcare/managed care setting preferred.
• Ability to conduct comprehensive assessments and coordinate care.

Responsibilities

• Assess, plan, facilitate and advocate for benefits and services.
• Conduct telephonic outreach and document in case management platform.
• Collaborate with care team to monitor plans of care and outcomes.
• Spend up to 20% of time in the community for field visits.

Skills

RN license MI

Clinical assessment

Case management

Telephonic outreach

Education

RN degree (BSN preferred)

Tools

Clinical case management platform

Electronic health records

Job description

CVS Health is hiring an RN Case Manager in Michigan to coordinate and advocate for members’ benefit plans and health needs. You will perform assessments, create care plans and monitor outcomes through collaborative teamwork and clinical guidelines.

The role emphasizes telephonic outreach, documentation in the case management system, and occasional field visits to ensure cost‑effective, quality care. An active MI RN license is required.