RN Case Manager - Onsite & Telehealth Care Coordinator

Lucent Health; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

10 Paid Holidays

Medical, Dental, Vision

Job summary

Lucent Health is hiring a Case Manager in Nashville, TN to deliver onsite and telephonic case management services for participants with chronic or catastrophic illnesses. You will promote high-quality, cost-effective care under CCM/URAC standards and company policies.

The role requires an RN with at least 5 years of clinical experience, strong communication skills, and the ability to work collaboratively with a multidisciplinary team to ensure patient-centered plans and optimal outcomes.

Qualifications

• Registered Nurse with a minimum of 5 years clinical experience.
• Credentials such as CCM/CRRN or related certifications are preferred.
• Excellent written, telephone, and computer skills.
• Positive, proactive, team-oriented approach/attitude.
• Time management and organizational skills; able to work independently.
• Recent clinical experience.

Responsibilities

• Performs all phases of the case management process under CCM supervision.
• Defines role and scope of activities to the patient clearly.
• Gathers consent and assesses medical and psychosocial needs.
• Develops an individualized plan of action coordinating treatment and services.
• Communicates with patient and health care team; discusses plan with payer as needed.
• Maintains organized documentation reflecting actions and rationale.

Skills

Registered Nurse

Case management

Telephonic communication

Medical terminology

Education

RN license

Tools

Electronic health records (EHR)

Job description

Lucent Health is hiring a Case Manager in Nashville, TN to deliver onsite and telephonic case management services for participants with chronic or catastrophic illnesses. You will promote high-quality, cost-effective care under CCM/URAC standards and company policies.

The role requires an RN with at least 5 years of clinical experience, strong communication skills, and the ability to work collaboratively with a multidisciplinary team to ensure patient-centered plans and optimal outcomes.