RN Case Manager / Baylor

Horizon Home Care & Hospice; Milwaukee (WI); On-site; USD 21,000 - 29,000; Full time

Job summary

Horizon Home Care & Hospice is seeking a Hospice Home Health Aide to provide compassionate, hands-on personal care to patients in their homes and to support families through respectful communication and comfort-focused care.

You will observe patient condition, assist with activities of daily living, and document care while staying connected to the hospice team in a flexible, caring environment focused on dignity and support.

Qualifications

• Current Wisconsin CNA certification in good standing.
• Completion of a home health aide training program or ability to meet hospice/home health aide requirements.
• Valid driver’s license, reliable transportation, and adequate auto insurance coverage.
• Ability to provide safe, respectful personal care in the home setting.
• Dependable, compassionate, and comfortable working with patients and families during end‑of‑life care.
• Basic documentation skills with ability to learn electronic medical record systems.
• Previous hospice, home health, long‑term care, or personal care experience preferred.
• Comfort working independently in patients’ homes while staying connected to the hospice team.
• Strong communication skills and a caring, patient‑centered approach.

Responsibilities

• Provide compassionate, hands-on personal care to hospice patients in their homes.
• Support families through respectful communication and comfort-focused care.
• Observe and report changes in patient condition to hospice nurse or case manager.
• Provide simple meal assistance and light homemaking related to patient care.
• Offer compassionate presence and respectful support to patients and families.
• Accurately document care provided and communicate with the interdisciplinary team.
• Participate in team meetings, in-services, and quality improvement activities.

Skills

CNA certification

Home health aide training

Driver's license

Documentation in EMR

Strong communication skills

Independent work in home setting

Compassionate patient care

Job description

At Horizon Home Care & Hospice, hospice home health aide work is more than a job. It’s an opportunity to bring comfort, dignity, and compassionate support to patients and families during one of life’s most meaningful times. As a Hospice Home Health Aide, you’ll provide personal care and meaningful support in patients’ homes, helping each person feel safe, respected, and cared for.

We support our hospice aides with a collaborative interdisciplinary team, strong training and clinical resources, flexibility, and a culture rooted in kindness, respect, and service. If you’re looking for meaningful work where your compassion, dependability, and ability to connect with people make a real difference, we’d love to have you join our team.

What You’ll Do

As a Hospice Home Health Aide, you will provide compassionate, hands‑on personal care to hospice patients in their homes and support families through respectful communication, comfort‑focused care, and dependable assistance. Your key responsibilities include:

• Provide personal care services such as bathing, grooming, dressing, toileting, skin care, and other activities of daily living in accordance with the hospice plan of care
• Support patient comfort, dignity, and safety during each visit
• Observe and report changes in the patient’s condition, comfort level, skin integrity, or family needs to the hospice nurse or case manager
• Provide simple meal assistance, light homemaking related to patient care, and support with maintaining a clean and comfortable care environment
• Offer compassionate presence and respectful support to patients and families
• Accurately document care provided and communicate promptly with the interdisciplinary team
• Participate in team meetings, in‑services, and quality improvement activities as requested

Qualifications

Required

• Current Wisconsin Certified Nursing Assistant (CNA) certification in good standing
• Completion of a home health aide training program or ability to meet hospice/home health aide requirements
• Valid driver’s license, reliable transportation, and adequate auto insurance coverage
• Ability to provide safe, respectful personal care in the home setting
• Dependable, compassionate, and comfortable working with patients and families during end‑of‑life care
• Basic documentation skills with ability to learn electronic medical record systems
• Previous hospice, home health, long‑term care, or personal care experience preferred
• Comfort working independently in patients’ homes while staying connected to the hospice team
• Strong communication skills and a caring, patient‑centered approach

About Horizon

To some people, home is a place. To others, it’s a feeling. To us, it’s whatever our patients need it to be, wherever they are. Horizon has been a trusted presence in the Milwaukee community since 1990. We’re a nonprofit organization with 400 employees and 150+ volunteers, proudly serving more than 2,500 patients and families across southeastern Wisconsin. We’re the second‑largest full‑service home care and hospice agency in the state. Our services span the full continuum of care — hospice, home care, palliative care, elder care, Meals on Wheels, and grief support — so our teams get to do meaningful, wide‑ranging work every single day. We’ve been recognized as a Top Workplace nine times, not because we nominated ourselves, but because our people said so. That’s something we’re genuinely proud of. Our culture is built on five values: Accountability, Integrity, Service Excellence, Innovation, and Collaboration. They’re not just words on a wall — they show up in the way we treat patients, support our staff, and show up for the communities we serve. If you value kindness, real teamwork, and work that leaves you feeling like it mattered, you’ll fit right in here.