RN Case Manager

Familytreecares; Houston, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Family Tree Private Care is seeking a full-time RN Clinical Care Coordinator to join our Texas-based team. This role focuses on coordinating in-home care for older adults and those with disabilities, delivering compassionate client-centered services in a welcoming environment.

You will assess client needs, develop and revise care plans, and collaborate with care providers to ensure quality, compliance, and positive outcomes. Strong communication and organizational skills are essential.

Qualifications

• RN license required.
• Minimum of 1 year experience in home care or related field.
• Ability to drive when required by policy.
• Strong organizational and communication skills.

Responsibilities

• Perform initial assessments in clients' residences to determine care needs and create plans of care.
• Revise plans of care to ensure quality and continuity of services.
• Serve as account executive for assigned clients, maximizing care quality and profitability.
• Ensure compliance with protocols and documentation for payors (e.g., long-term care insurance, workers' comp).
• Collaborate with care coordination to match providers to clients' needs.
• Coordinate services and inform physicians and agencies of changes in condition.
• Provide on-site training and supervise care providers and ensure introductions to clients.
• Supervise nursing staff and care providers; conduct competency evaluations where qualified.
• Obtain physicians' orders for admissions and ongoing care.
• Track quality metrics such as readmission rates, recovery trends, and hospitalizations.
• Apply infection control measures to protect staff and clients.
• Promote agency philosophy and policies.
• Perform on-call responsibilities as assigned.
• Perform other related duties as needed.

Skills

Microsoft Office

Electronic records

Interpersonal skills

Problem solving

Written and oral communication

Time management

Attention to detail

Independence

Team-oriented

Compassionate and empathetic

Education

RN license

Job description

Family Tree Private Care is a leading and trusted provider of concierge-level advisory services to older adults, those living with disabilities, and their families. Family Tree Private Care is an ideal fit if you are looking for a fulfilling opportunity, passionate teammates, and a growing company to help support your career. The Company is based in Texas and is an award-winning healthcare services company that is ranked on the INC 5000 list of America's Fastest Growing Companies. The parent company has grown organically and through acquisition to become one of the region's fastest-growing healthcare services operators. Despite our growth, we remain most proud of two things: Our premier reputation in the communities we serve and our culture of developing and promoting future leaders from within the company.

JOB DESCRIPTION:

Love your job and feel fulfilled as a nurse again! Family Tree Private Care is searching for a full-time RN Clinical Care Coordinator. We are looking for a compassionate RN with a passion for service, family values, and a true desire to help the elderly. The RN Clinical Care Coordinator position is full-time with competitive pay and benefits, flexible schedule options, an enjoyable work environment that is warm, positive, and supportive.

RESPONSIBILITIES:

• Perform initial assessments in clients’ place of residence to determine care needs and develop appropriate plans of care for families in need.
• Revises the plan of care as necessary to ensure quality and continuity of care.
• Serve as “account executive” for assigned clientele, maximizing the quality of care provided and profitability of services provided.
• Ensure and comply with all required protocols and documentation for various payors (i.e. Long-Term Care Insurance and Workers Compensation).
• Collaborate with care coordination team to ensure that Care Providers placed in clients’ homes are the best fit for meeting the needs and requirements of families served.
• Coordinates services and informs physician and other agencies of clients condition and change of needs.
• Provide on-site training and education to Care Providers as needed and ensure that caregivers are always introduced to clients on or before their first day in a clients’ residence.
• Supervises, teaches and provides clinical direction to other nursing personnel. Supervises LPNs/LVNs and care providers providing services to our clients. May only conduct care provider competency evaluations if qualified with two years of clinical experience and one year of home health experience.
• Obtains physicians orders as necessary for admissions and ongoing clinical care.
• Track various quality metrics including, but not limited to readmission rates for clients, diagnosis-related recovery trends, change in condition, hospitalizations, discharges, etc.
• Uses infection control measures that protect both the staff and client (OSHA)
• Promote the agencies' philosophy and administrative policies
• Performs on call responsibilities and provides on call services to clients and families as assigned
• Perform other reasonably related duties or cross-cover as needed or as assigned by the immediate supervisor/management level personnel.

Requirements

ADDITIONAL SKILLS

• Fluent in basic Microsoft Office functions (Word, Excel, PowerPoint).
• Able to organize and maintain electronic client records.
• Strong interpersonal skills with clients, care providers, and team members.
• Problem-solving and decision-making skills.
• Excellent written and oral communication skills.
• Able to manage time well and work efficiently.
• Strong attention to detail and organizational skills.
• Works independently.
• Flexible, humble, and team-oriented.
• Compassionate and empathetic.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• RN required.
• Strong candidates have minimum of 1 year of experience working in the home care industry (or related industry – hospice, home health, hospital, etc.)

OTHER REQUIREMENTS

• Ability to drive when required per company policy.
• Prolonged periods of sitting, standing and driving may be required.