RN Care Navigator - Endocrinology & Triage

Atlantic Health System; Morristown (NJ); On-site; USD 78,000 - 105,000; Full time

Job summary

Atlantic Health System in Morristown, NJ is seeking a registered nurse to provide telephone and in-office triage, assess patient symptoms, and support clinical decision-making with physicians. You will coordinate care, educate patients and families, and document activities in the EMR.

The role requires NJ RN licensure, BLS, and at least 2 years of clinical nursing experience, with preferred BSN and endocrinology exposure.

Qualifications

• Graduate of an accredited Nursing Program with active NJ RN license.
• Minimum 2 years of clinical nursing experience.
• BLS certification.
• Experience assessing patient concerns in a clinical setting (in-person, phone, or electronic communication).
• Ability to evaluate patient symptoms and elevate clinical issues appropriately.
• Ability to review and identify abnormal or critical laboratory values.
• BSN preferred.
• Prior endocrinology experience preferred.
• Experience with patient follow-up, in-basket management, or outbound patient communication.
• Knowledge of diabetes and endocrine conditions (e.g., diabetes, thyroid disorders).

Responsibilities

• Conduct telephone and in-office triage, assessing patient symptoms, prioritizing care needs, and providing appropriate guidance.
• Collaborate closely with physicians and providers to support clinical decision-making and coordinate patient care.
• Communicate effectively with patients and families, including answering clinical messages, providing education, and relaying provider instructions.
• Collect, assess, and evaluate patient health data to develop and implement care plans.
• Ensure care is delivered in accordance with the NJ Nurse Practice Act and established protocols.
• Utilize EMR and other systems to document care accurately and efficiently.
• Participate in shared governance and contribute to process improvements focused on patient safety, quality, and efficiency.

Skills

Triage & assessment

Clinical decision support

Patient education

EMR documentation

Communication with families

Education

NJ RN license

BLS certification

Job description

Atlantic Health System in Morristown, NJ is seeking a registered nurse to provide telephone and in-office triage, assess patient symptoms, and support clinical decision-making with physicians. You will coordinate care, educate patients and families, and document activities in the EMR.

The role requires NJ RN licensure, BLS, and at least 2 years of clinical nursing experience, with preferred BSN and endocrinology exposure.