RN Care Management Manager – Remote-First, Start-Up

Careforth; Detroit (MI); On-site; USD 77,000 - 100,000; Full time

Benefits offered by this job

Remote-friendly culture

Flexible schedules

Wellness program

Job summary

Careforth in Detroit, MI is seeking a Manager, Care Management to lead a team of clinical and non-clinical care managers, ensure high-quality services at home, and maintain compliance with state, program, and accreditation requirements.

This hands-on leadership role combines direct caregiver support with operations oversight, including assessments, care planning, discharge planning, and performance coaching in a start-up environment.

Qualifications

• Bachelor’s degree or equivalent work experience in health care or social services is required with 7+ years of case management experience.
• 3+ years of experience managing, coaching or developing staff; 2+ years of program or clinical operations management
• An active RN license is required. Additional state-specific qualifications may be required.
• Ability to travel within assigned geographic area; valid driver’s license and automobile insurance required
• Working knowledge of case management systems and proficiency with Microsoft Office suite
• Candidate must reside in Michigan and be within a reasonable drive to the Detroit office
• Willingness to take a hands-on approach in a start-up environment, including direct caregiver work when needed

Responsibilities

• Lead and manage a team of clinical and non-clinical care managers to engage, motivate, and educate family caregivers to support complex individuals, keeping care at home
• Serve as a working manager by performing similar care management duties as team members when needed, including direct caregiver support and coverage
• Oversee care management functions ensuring consistency and compliance with clinical policy, procedures, and NCQA requirements
• Lead, coach and develop staff to meet department goals with regular review of KPIs
• Plan, organize, and oversee timely completion of assessments, care plans, and discharge planning
• Interpret policies and ensure proper application across operations
• Track and trend outcomes and create program reports weekly, monthly, and as needed
• Provide oversight for tools and person-centered care plans and review incidents for interventions
• Maintain clinical relationships with partners and referral sources to increase collaboration
• Review data (hospitalization rates, falls, incidents, activations, discharge rates) to identify improvement opportunities
• Perform other duties and special projects as assigned

Skills

Team leadership

Coaching & mentoring

Travel flexibility

Case management

Microsoft Office

Education

Bachelor’s degree or equivalent

RN license

Tools

Case management systems

Microsoft Office

Job description

Careforth in Detroit, MI is seeking a Manager, Care Management to lead a team of clinical and non-clinical care managers, ensure high-quality services at home, and maintain compliance with state, program, and accreditation requirements.

This hands-on leadership role combines direct caregiver support with operations oversight, including assessments, care planning, discharge planning, and performance coaching in a start-up environment.