RN Care Coordination Team Lead

Crouse Hospital; City of Syracuse (NY); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

401K

Tuition Assistance

Workforce Development Opportunities

Employee Assistance Program

Job summary

Crouse Health in Syracuse, NY seeks a Care Coordination Team Leader to oversee the department, guide daily workflow, coordinate staff scheduling, and mentor new hires. This full-time role requires NY RN licensure and 3–5 acute hospital experience, with a BSN preferred.

Salary ranges from $88,000 to $95,000 annually. Schedule is full-time, Monday–Friday, 8:00am–4:30pm, with 6 weekends per year. Benefits include Medical, Dental, Vision, FSA, 401K, tuition assistance, EAP, and employee discounts.

Qualifications

• Must be licensed as a Registered Nurse in New York State.
• Three to five acute hospital experience required.
• Excellent oral and written communication and interpersonal skills.
• Knowledge of federal and state regulations (DOH, Medicare/Medicare).
• Strong organizational and problem solving skills.

Responsibilities

• Acts as a lead point-of-contact and knowledge expert to all employees within department or assigned area.
• Effectively coordinates staff scheduling, workflow, and delegation of daily tasks to ensure work is completed on time.
• Notifies department leadership when there are issues with daily workflow and performance.
• Identifies and resolves issues affecting the completion of delegated tasks and duties.
• Provides on-going training to existing team members as required.
• Acts as a resource during on-boarding and training of new employees.

Skills

Leadership & training

Communication skills

Organizational skills

Regulatory knowledge

Payer/Managed care knowledge

Education

Associate degree required

Bachelor degree preferred

BSN within 8 years condition

Job description

Crouse Health in Syracuse, NY seeks a Care Coordination Team Leader to oversee the department, guide daily workflow, coordinate staff scheduling, and mentor new hires. This full-time role requires NY RN licensure and 3–5 acute hospital experience, with a BSN preferred.

Salary ranges from $88,000 to $95,000 annually. Schedule is full-time, Monday–Friday, 8:00am–4:30pm, with 6 weekends per year. Benefits include Medical, Dental, Vision, FSA, 401K, tuition assistance, EAP, and employee discounts.