Care Manager

Crouse Health; City of Syracuse (NY); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA

401K

Company paid life insurance

Tuition Assistance

Workforce Development Opportunities

Employee Assistance Program

Discounts on hospital services

YMCA Subsidy

Nursing Pathway career growth

Job summary

Crouse Health in Syracuse, NY is seeking a Care Manager to review services against evidence-based guidelines within the NICU, ensuring medical necessity and appropriate level of care. This full-time daytime role collaborates with a multidisciplinary team to optimize patient outcomes.

Required RN licensure in NY and a nursing degree; BSN preferred with 3–5 years acute hospital experience. Sign-on bonus up to $10,000 available and a comprehensive benefits package.”

Qualifications

• Must have a current New York State Registered Nurse (RN) license.
• Graduate from an accredited nursing degree program required.
• Bachelor of Science degree in Nursing preferred.
• For RNs licensed in or after 2017, completion of a Bachelor’s of Nursing Degree will be required within 8 years of license date.

Responsibilities

• Works collaboratively with the multidisciplinary healthcare team to ensure appropriate allocation of hospital resources and quality of care.
• Participates in utilization management to determine the most appropriate level of care and safe discharge planning.
• Conducts the initial assessment of the discharge plan and collaborates with the team to establish the plan of care.

Skills

Collaboration

Utilization Management

Care planning

Education

BSN preferred

RN license (NY)

Job description

Care Coordination Services - 154

Syracuse, NY

Clinical

Full-Time, Days, 8:00am-4:30pm

Req # 32975

Posted 09/17/2026

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse’s Care Coordination Services team is hiring a Care Manager to review the services delivered to patients and compare to evidence-based guidelines in an effort to ensure medical necessity and appropriate level of care. This position will operate within the Crouse Health Neonatal Infant Care Unit (NICU).

Pay Range: $80,000.00 - $87,720.00 / year, based on education & experience

Care Managers are eligible for up to a $10,000 Sign-On Bonus!

Available Schedule(s): FT, Monday-Friday, Day Shift

Care Manager Position Responsibilities

• Works collaboratively with the multidisciplinary healthcare team to ensure the appropriate allocation of hospital resources while maintaining the quality of care.
• Participates in the utilization management process using standards of care to determine the most appropriate level of care, managing care across the continuum to ensure a safe discharge in a timely manner.
• Conducts the initial assessment of the patient's discharge plan based on the clinical course and proactively interacts with the healthcare team to establish the plan of care.

Care Manager Position Requirements

• Must have a current New York State Registered Nurse (RN) license.
• Graduate from an accredited nursing degree program required.
• Bachelor of Science degree in Nursing preferred.
• For RNs licensed in or after 2017, completion of a Bachelor’s of Nursing Degree will be required within 8 years of the date the license was obtained.
• Certification in a specialty area preferred.
• Three (3) - Five (5) years acute hospital experience.
• Case Management or Utilization Management experience preferred.

Benefits Overview

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.
• Clinical Nursing Pathway Program for Registered Nurses designed to foster career growth and progression. Learn more here: https://www.crouse.org/nursingpathway/
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