RMA Technician I

ACI Communications, Inc.; Kent (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Taiwan training (airfare, lodging, per

Job summary

ACI Communications, Inc. is seeking an entry-level RMA Technician I to diagnose, repair, and test returned electronic equipment, primarily broadband cable amplifiers and RF devices. The role includes hands-on electronics work and documentation of results.

The selected candidate may be sent to Taiwan for about one month of training, with airfare, accommodation, and per diem fully covered by the company. This is a great entry-point for recent graduates eager to grow in telecom electronics.

Qualifications

• Associate’s or Bachelor’s degree in Electronics or Electrical Engineering required.
• Recent graduates encouraged to apply.
• Ability to read technical documentation and follow procedures.

Responsibilities

• Inspect, diagnose, and repair RMA units
• Perform functional testing and quality checks
• Record repair results and logs
• Maintain clean workbench and repair environment
• Follow safety procedures and quality standards
• Collaborate with logistics and production teams to process RMA units efficiently
• Assist with QC testing for new and repaired equipment

Skills

Electronics basics

Attention to detail

Documentation skills

Teamwork

Education

Electronics/Electrical Engineering degree

Tools

Screwdrivers

Multimeters

Small hand tools

Job description

ACI is seeking an RMA Technician I to join our RMA (Return Merchandise Authorization) team. The technician will assist with diagnosing, repairing, and testing returned electronic equipment, primarily broadband cable amplifiers and related RF devices used in telecommunications networks. This is an entry-level technical role suitable for candidates who are interested in electronics repair, telecommunications equipment, and hands‑on technical work. The selected candidate may be sent to Taiwan for approximately one month of technical training, with airfare, accommodation, and per diem fully covered by the company.

Responsibilities

• Inspect, diagnose, and repair returned electronic equipment (RMA units)
• Perform functional testing and quality checks on repaired units
• Replace electronic components such as RF modules, hybrids, pads, and other parts
• Follow repair procedures and technical documentation
• Record repair results and maintain accurate repair logs
• Work closely with the logistics and production teams to process RMA units efficiently
• Assist with quality control (QC) testing for new and repaired equipment
• Maintain a clean and organized workbench and repair environment
• Follow company safety procedures and quality standards

Requirements

• Associate’s or Bachelor’s degree in Electronics Engineering, Electrical Engineering (EE), or a related field is required
• Recent graduates are welcome and encouraged to apply
• Basic understanding of electronics and electronic components
• Ability to use basic tools such as screwdrivers, multimeters, and small hand tools
• Strong attention to detail and ability to follow technical instructions
• Good organizational and documentation skills
• Ability to lift up to 10 lbs occasionally
• Willingness to learn and work in a team environment Additional Requirements

Additional Requirements

• Must be legally authorized to work in the United States (U.S. citizen or Green Card holder)
• Fluent in English is a must
• Willing and able to travel internationally for training (approximately one month in Taiwan)

ACI Communications, Inc.

23307 66th Ave South Kent, WA 98032 U.S.A.