RMA Coordinator — Electronics & Tech Ops (In-Office)

Supermicro; Wayne (CA); On-site; USD 31,684 - 38,572; Full time

Job summary

Supermicro is seeking an RMA Coordinator to coordinate customer product returns and ensure excellent customer service. The candidate should have a minimum of an AA degree or equivalent experience and at least 3 years in the RMA field preferably within the electronics or computer industry. Responsibilities include managing defective parts, coordinating inventory, and providing administrative support for customer service. The position requires in-office attendance in Wayne, California, with a salary range of $23.00/hr – $28.00/hr based on experience and education.

Qualifications

• Minimum of AA degree or equivalent working experience preferred.
• At least 3 years' experience in electronics or computer industry as RMA coordinator preferred.
• Excellent in written, interpersonal communications, and organization skills.

Responsibilities

• Handle defective parts and deal with vendors for RMA process.
• Coordinate packaging and shipping of incoming and outgoing power supplies.
• Focus on power supplies and related products for vendor return.

Skills

Written communication

Interpersonal communication

Organization skills

Detail-oriented

Time management

Multi-tasking

Team player

MS Office proficiency

Education

AA degree or equivalent experience

Job description

Supermicro is seeking an RMA Coordinator to coordinate customer product returns and ensure excellent customer service. The candidate should have a minimum of an AA degree or equivalent experience and at least 3 years in the RMA field preferably within the electronics or computer industry. Responsibilities include managing defective parts, coordinating inventory, and providing administrative support for customer service. The position requires in-office attendance in Wayne, California, with a salary range of $23.00/hr – $28.00/hr based on experience and education.